Curious about order #1833695


Customer Service

The Exchange

Pathfinder Maps, Pawns Subscriber

Did I already "prepay" for the Tome of Horrors Complete and the Pathfinder Beginner Box Heroes Miniature Set? The price seems out of whack at $60.90

Paizo Employee Software Test Engineer

Zuxius wrote:
Did I already "prepay" for the Tome of Horrors Complete and the Pathfinder Beginner Box Heroes Miniature Set? The price seems out of whack at $60.90

The quoted price is for all of the items together in your pending order including those generated by your subscriptions, which the Tome of Horror & Beginner Box Heroes Miniatures Set will be shipping with. The only charge associated with the Tome of Horrors Complete is $5.64 for shipping as it goes out with the package.

- Erik

The Exchange

Pathfinder Maps, Pawns Subscriber

Hmm, still not sure I get that. Is this going to be 60 bucks or will I be charged 120 bucks plus the 60 bucks. 180 dollars.

I just wonder because I am not sure if I already paid for the Tome of Horrors and the Pathfinder minis.

In other words, are you guys throwing in 120 dollars worth of free stuff or will I need to put more cash in the bank?

Paizo Employee Software Test Engineer

Zuxius wrote:

Hmm, still not sure I get that. Is this going to be 60 bucks or will I be charged 120 bucks plus the 60 bucks. 180 dollars.

I just wonder because I am not sure if I already paid for the Tome of Horrors and the Pathfinder minis.

In other words, are you guys throwing in 120 dollars worth of free stuff or will I need to put more cash in the bank?

Thanks for your patience Zuxius,

With the exception of Print/PDF bundles we only charge for products when they are shipped from our facility. We will authorize for other products but do not charge until they ship. The Tome of Horrors bundle you purchased included a PDF, so you were charged for it the day you ordered it. You can confirm this in the email we sent you on 09/23/11 when you made the purchase.

Confirmation Email wrote:

Order Total: $93.49

You've saved $16.50 off suggested retail -- that's a 15% discount. We have charged $93.49 to your credit card.

You have not paid for the Pathfinder Beginner Box Heroes Miniatures yet, but those are calculated into the $60.90 total.

So in short, you've already paid for the Tome of Horrors, and the price of the miniatures is calculated into the newest charge.

I hope that covers everything :)

- Erik

The Exchange

Pathfinder Maps, Pawns Subscriber

Ossum Possum

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