Order #1833662


Customer Service

Sovereign Court

Sigh... I came to this too late, it seems. I hate to make any more work for you, but is there any way I can drop the Beginner Box from my order? Or do we have to cancel the order, unsubscribe, and then make a new order?

Paizo Employee Director of Sales

Sothrim wrote:
Sigh... I came to this too late, it seems. I hate to make any more work for you, but is there any way I can drop the Beginner Box from my order? Or do we have to cancel the order, unsubscribe, and then make a new order?

I have canceled your PFRPG subscription, which also cancels the Beginner's Box from your order. As soon as it has been released next week, you will be able to re-subscribe to the PFRPG subscription with the Bestiary 3.

Thanks,
cos

Sovereign Court

Cosmo wrote:
Sothrim wrote:
Sigh... I came to this too late, it seems. I hate to make any more work for you, but is there any way I can drop the Beginner Box from my order? Or do we have to cancel the order, unsubscribe, and then make a new order?

I have canceled your PFRPG subscription, which also cancels the Beginner's Box from your order. As soon as it has been released next week, you will be able to re-subscribe to the PFRPG subscription with the Bestiary 3.

Thanks,
cos

Thank you so much!

Sovereign Court

My credit card is showing the old amount, $84.44, rather than the corrected amount, $46.58. Any help?

Lantern Lodge

The payment method was authorized for the order before the Beginner Box was cancelled. When we shipped the order today we settled the authorization for $46.58 instead of $84.44. Your bank statement should reflect the lesser amount when the charge is settled on your end.

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