Chadlee Windham |
I just got back from vacation, and found a problem in my orders.
Order # 1709719 was received in good order.
Order # 1729888 was received in good order.
Order # 1758419 was not received.
The UPS tracking numbers for orders 1709719 and 1758419 are the same, but the package did not contain the contents of order # 1758419.
Megan A |
I just got back from vacation, and found a problem in my orders.
Order # 1709719 was received in good order.
Order # 1729888 was received in good order.
Order # 1758419 was not received.
The UPS tracking numbers for orders 1709719 and 1758419 are the same, but the package did not contain the contents of order # 1758419.
Our records show that order #1758419 does not belong to your account. What were the items in the order in question?
Megan A |
Ah, my dyslexia strikes.
The order number is 1758149.
It looks like both orders were combined into one package. According to the packing slip all items from the orders should have been put in the package. The items for order 1758149 are listed below, and on the packing slip in out system.
This order contains the following items:
1 x Servant of the Worms
1 x Zane, Lord of Decay
1 x Shambling Mound (special order)
4 x Pathfinder Chronicles Miniatures: Charau-Ka
1 x Pathfinder Miniatures: Jabberwock
1 x Ruined Tower—Grey
Are all of these items missing form your package?
Cosmo Director of Sales |
Cosmo Director of Sales |