Paizo Order # 1752079, AP Subscription


Customer Service


I do not want both of these items:
This order contains the following items:
1 x Pathfinder Adventure Path #48: Shadows of Gallowspire (Carrion Crown 6 of 6) (PFRPG) Print Edition (preorder) @ 13.99 = $13.99
1 x Pathfinder Adventure Path #49: The Brinewall Legacy (Jade Regent 1 of 6) (PFRPG) (preorder) @ 13.99 = $13.99

If it is not possible to get just the Shadows of Gallowspire then please cancel both orders. Either way, I need to cancel my subscription because I am leaving for a few months and only need book 6. If I can get book 6 only, then please process and then cancel subscription, if I require both, then cancel entire order.

Thank you

Paizo Employee Director of Sales

Flipper wrote:

I do not want both of these items:

This order contains the following items:
1 x Pathfinder Adventure Path #48: Shadows of Gallowspire (Carrion Crown 6 of 6) (PFRPG) Print Edition (preorder) @ 13.99 = $13.99
1 x Pathfinder Adventure Path #49: The Brinewall Legacy (Jade Regent 1 of 6) (PFRPG) (preorder) @ 13.99 = $13.99

If it is not possible to get just the Shadows of Gallowspire then please cancel both orders. Either way, I need to cancel my subscription because I am leaving for a few months and only need book 6. If I can get book 6 only, then please process and then cancel subscription, if I require both, then cancel entire order.

Thank you

Your subscription has been canceled after Carrion Crown #6 and before Jade Regent #1. We will be shipping out your Carrion Crown #6 next week. If you have any further questions or concerns, please let me know. Thanks!

Thanks,
cos


Cosmo,

I just received an email that says both items have been shipped...

Paizo Order #1752079:

A package containing 2 items from Paizo Order #1752079 is expected to ship from the Paizo warehouse by Friday, July 29 via Standard Postal Delivery, estimated 4 to 8 business days in transit.

The following products are included in this shipment:
1 x Pathfinder Adventure Path #48: Shadows of Gallowspire (Carrion Crown 6 of 6) (PFRPG) Print Edition
1 x Pathfinder Adventure Path #49: The Brinewall Legacy (Jade Regent 1 of 6) (PFRPG) Print Edition

I thought the second book was canceled? I received the email today (7/27/11) at 7:00 PM.

Regards

Lantern Lodge

It looks like there was an error in saving the cancellation. I've canceled the subscription now (you should be getting a email confirmation shortly) and I have sent you an email regarding the Jade Regent book we should not have sent.


Sara Marie wrote:
It looks like there was an error in saving the cancellation. I've canceled the subscription now (you should be getting a email confirmation shortly) and I have sent you an email regarding the Jade Regent book we should not have sent.

Thank you,

Sorry for the problems! Maybe adding a feature to cancel individuals own subscriptions? Not sure if this exists?

Regards

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