
![]() |

Hi,
I had a recent order, some PF minis combined, into 1 package. I'd prefer you didn't do this as I end up with customs charges. I purposely select the minis per order to stay under the customs charge limit because the postage is significantly less than the rip-off customs handling charges the Royal Mail add. Is there any way of stopping you guys combining orders?
Ta,
Lewis.

Megan A |

Hi,
I had a recent order, some PF minis combined, into 1 package. I'd prefer you didn't do this as I end up with customs charges. I purposely select the minis per order to stay under the customs charge limit because the postage is significantly less than the rip-off customs handling charges the Royal Mail add. Is there any way of stopping you guys combining orders?
Ta,
Lewis.
Unfortunately there is no way to stop our system from combining orders that would be sent out at the same time. However, you can get the order size you want by placing your first order then after you receive the shipping confirmation for that order, placing your next order as normal or by taking advantage of the "save for later" function in your shopping cart. This will insure that your orders are not combined and allow you more control over the size of your order and the customs fees incurred.

![]() |

Lewy wrote:Unfortunately there is no way to stop our system from combining orders that would be sent out at the same time. However, you can get the order size you want by placing your first order then after you receive the shipping confirmation for that order, placing your next order as normal or by taking advantage of the "save for later" function in your shopping cart. This will insure that your orders are not combined and allow you more control over the size of your order and the customs fees incurred.Hi,
I had a recent order, some PF minis combined, into 1 package. I'd prefer you didn't do this as I end up with customs charges. I purposely select the minis per order to stay under the customs charge limit because the postage is significantly less than the rip-off customs handling charges the Royal Mail add. Is there any way of stopping you guys combining orders?
Ta,
Lewis.
Seems a little crazy when there is the option to choose to combine orders!
Thanks for the response.