Order #1734948


Customer Service


I ordered "Fellowship of the Black Oak" with this order, but it isn't downloading. When I click on the name of the PDF in my list, it acts like it is trying to download, but when the "Important, yada yada, 5 seconds, blah blah" is supposed to come up, it doesn't. Basically, the My Downloads page just reloads without actually downloading the PDF. Though it does show that I tried in the "last download" column.

All the other PDFs in this order have downloaded correctly.

AJ

Lantern Lodge

Hmmm.... I'm going to hand this one over to the technical team.


That's right. 'Cause I don't come here with the easy problems.

Thanks.

AJ

RPG Superstar 2008 Top 32

This product was configured incorrectly. You should be able to access it now. We apologize for the inconvenience.


Got it, thanks.

Don't know if this is a problem, though -- when I clicked on the name, it just downloaded the PDF. I didn't get the "5 second start" message. My name and the date and whatnot are still on every page, but no message.

Thanks again,

AJ

RPG Superstar 2008 Top 32

ajb47 wrote:

Got it, thanks.

Don't know if this is a problem, though -- when I clicked on the name, it just downloaded the PDF. I didn't get the "5 second start" message. My name and the date and whatnot are still on every page, but no message.

Thanks again,

AJ

It's not a problem: It just means the server got your file ready fast enough at the reload wasn't necessary.

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