Doing It Wrong - Gift Certificates & Store Credit


Customer Service

Grand Lodge

Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber

Dear Most Awesome CS EvAr -

I'm obviously doing something wrong.

I bought some gift certificates a couple months ago in order to "bank" some fun money at Paizo. I've redeemed them, but they don't show up under store credit and I can't figure out how to spend them on the PFS scenarios I want to buy.

Thanks in advance!

-Skeld

Lantern Lodge

Your account is marked "Use any available store credit for my subscription orders" which means that if there is store credit on your account, it will be used when subscription shipments are processed.

If you do not want to use store credit on your subscriptions, go to your "My Subscriptions" page and uncheck the box.

Grand Lodge

Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber
Sara Marie wrote:

Your account is marked "Use any available store credit for my subscription orders" which means that if there is store credit on your account, it will be used when subscription shipments are processed.

If you do not want to use store credit on your subscriptions, go to your "My Subscriptions" page and uncheck the box.

Ok. I get that part. My question is, how do I turn a gift certificate into store credit? That's what I can't figure out. I bought them, redeemed them, and they're sitting there under "My Gift Certificates," but I can't figure out how they turn into store credit so that I can buy goodies with them.

Thanks again.

-Skeld

Lantern Lodge

All the gift certificates previously purchased have already been turned into store credit which has already been used on your recent subscription orders.

thanks

sara marie

Grand Lodge

Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber
Sara Marie wrote:

All the gift certificates previously purchased have already been turned into store credit which has already been used on your recent subscription orders.

thanks

sara marie

Aha! I see it now. You have to look at the order to see where the store credit was applied (as opposed to it showing up in the order history).

Very good, then.

Thanks again Sara Marie!

-Skeld

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