paizo.com Recent Posts in Order #1614676paizo.com Recent Posts in Order #16146762022-01-04T21:25:23Z2022-01-04T21:25:23ZRe: Forums: Customer Service: Order #1614676Serinhttps://paizo.com/threads/rzs2luf1?Order-1614676#52011-02-12T16:53:07Z2011-02-12T16:53:07Z<p>Sorry scratch my question below, I just saw the enclosed bookmark. Sorry for the false alarm and very clever marketing idea!</p>
<p><i>As a follow-up I received my package today and it contains everything I expected plus a copy of Prince of Wolves which, according to the enclosed slip, was added with a price of $0.00. </p>
<p>Would you like me to send it back? </i></p>Sorry scratch my question below, I just saw the enclosed bookmark. Sorry for the false alarm and very clever marketing idea!
As a follow-up I received my package today and it contains everything I expected plus a copy of Prince of Wolves which, according to the enclosed slip, was added with a price of $0.00.
Would you like me to send it back?Serin2011-02-12T16:53:07ZRe: Forums: Customer Service: Order #1614676Cosmo (Director of Sales)https://paizo.com/threads/rzs2luf1?Order-1614676#42011-02-07T20:01:08Z2011-02-07T20:01:08Z<div class="messageboard-quotee">Serin wrote:</div><blockquote> <div class="messageboard-quotee">Cosmo wrote:</div><blockquote><br />
<br />
Huh... Weird. Thanks for the heads-up.</p>
<p>I'm going to look into this. I will do my best to make sure that your order ships out with the correct items contained therein.</p>
<p>Thanks,
<br />
cos </blockquote>If you'd like me to forward the relevant emails to a customer service address please let me know, they don't contain any financial or personal information beyond what Paizo already has on record. </blockquote><p>Thanks for the offer but that's not necessary. I have all the information I need on this end.Serin wrote:Cosmo wrote:
Huh... Weird. Thanks for the heads-up.I'm going to look into this. I will do my best to make sure that your order ships out with the correct items contained therein.
Thanks,
cos
If you'd like me to forward the relevant emails to a customer service address please let me know, they don't contain any financial or personal information beyond what Paizo already has on record. Thanks for the offer but that's not necessary. I have all the information I need on this end.Cosmo (Director of Sales)2011-02-07T20:01:08ZRe: Forums: Customer Service: Order #1614676Serinhttps://paizo.com/threads/rzs2luf1?Order-1614676#32011-02-07T19:53:47Z2011-02-07T19:53:47Z<div class="messageboard-quotee">Cosmo wrote:</div><blockquote><br />
<br />
Huh... Weird. Thanks for the heads-up.</p>
<p>I'm going to look into this. I will do my best to make sure that your order ships out with the correct items contained therein.</p>
<p>Thanks,
<br />
cos </blockquote><p>If you'd like me to forward the relevant emails to a customer service address please let me know, they don't contain any financial or personal information beyond what Paizo already has on record.Cosmo wrote:Huh... Weird. Thanks for the heads-up.I'm going to look into this. I will do my best to make sure that your order ships out with the correct items contained therein.
Thanks,
cos
If you'd like me to forward the relevant emails to a customer service address please let me know, they don't contain any financial or personal information beyond what Paizo already has on record.Serin2011-02-07T19:53:47ZRe: Forums: Customer Service: Order #1614676Cosmo (Director of Sales)https://paizo.com/threads/rzs2luf1?Order-1614676#22012-11-15T23:11:29Z2011-02-07T18:48:05Z<div class="messageboard-quotee">Serin wrote:</div><blockquote><p> I think this issue is merely with the email reporting but I wanted to bring it to Paizo's attention nonetheless. </p>
<p>I received an email on February 5th letting me know that "Plague of Shadows" is shipping out with the order #1614676 that is being prepared. Inside the body of the email it correctly listed the contents:</p>
<p>This order contains the following items:
<br />
1 x Kobold Quarterly 16 Print Edition @ 0.00 = $0.00
<br />
1 x Pathfinder Tales: Plague of Shadows Print Edition @ 8.49 = $8.49
<br />
1 x Pathfinder Adventure Path #42: Sanctum of the Serpent God (Serpent's Skull 6 of 6) (PFRPG) Print Edition @ 13.99 = $13.99</p>
<p>This is the shipment list and pricing I expected. I received another email today indicating that the order was pending shipment by the end of the week but the contents of the order are listed as:</p>
<p>The following products are included in this shipment:
<br />
1 x Kobold Quarterly 16 Print Edition
<br />
1 x Pathfinder Tales: Prince of Wolves Print Edition
<br />
1 x Pathfinder Tales: Plague of Shadows Print Edition
<br />
1 x Pathfinder Adventure Path #42: Sanctum of the Serpent God (Serpent's Skull 6 of 6) (PFRPG) Print Edition</p>
<p>I already own "Prince of Wolves" so I clicked the link contained in the email to view the order and discovered that the order record itself does not contain this entry: 1 x Pathfinder Tales: Prince of Wolves Print Edition</p>
<p>So it looks like the order, viewed through my account, is in fact correct but the email package list is wrong. </blockquote><p>Huh... Weird. Thanks for the heads-up.
<p>I'm going to look into this. I will do my best to make sure that your order ships out with the correct items contained therein.</p>
<p>Thanks,
<br />
cos</p>Serin wrote:I think this issue is merely with the email reporting but I wanted to bring it to Paizo's attention nonetheless.
I received an email on February 5th letting me know that "Plague of Shadows" is shipping out with the order #1614676 that is being prepared. Inside the body of the email it correctly listed the contents:
This order contains the following items:
1 x Kobold Quarterly 16 Print Edition @ 0.00 = $0.00
1 x Pathfinder Tales: Plague of Shadows Print Edition @ 8.49 = $8.49
1 x...Cosmo (Director of Sales)2011-02-07T18:48:05ZForums: Customer Service: Order #1614676Serinhttps://paizo.com/threads/rzs2luf1?Order-1614676#12012-11-15T23:11:29Z2011-02-07T18:06:10Z<p>I think this issue is merely with the email reporting but I wanted to bring it to Paizo's attention nonetheless. </p>
<p>I received an email on February 5th letting me know that "Plague of Shadows" is shipping out with the order #1614676 that is being prepared. Inside the body of the email it correctly listed the contents:</p>
<p>This order contains the following items:
<br />
1 x Kobold Quarterly 16 Print Edition @ 0.00 = $0.00
<br />
1 x Pathfinder Tales: Plague of Shadows Print Edition @ 8.49 = $8.49
<br />
1 x Pathfinder Adventure Path #42: Sanctum of the Serpent God (Serpent's Skull 6 of 6) (PFRPG) Print Edition @ 13.99 = $13.99</p>
<p>This is the shipment list and pricing I expected. I received another email today indicating that the order was pending shipment by the end of the week but the contents of the order are listed as:</p>
<p>The following products are included in this shipment:
<br />
1 x Kobold Quarterly 16 Print Edition
<br />
1 x Pathfinder Tales: Prince of Wolves Print Edition
<br />
1 x Pathfinder Tales: Plague of Shadows Print Edition
<br />
1 x Pathfinder Adventure Path #42: Sanctum of the Serpent God (Serpent's Skull 6 of 6) (PFRPG) Print Edition</p>
<p>I already own "Prince of Wolves" so I clicked the link contained in the email to view the order and discovered that the order record itself does not contain this entry: 1 x Pathfinder Tales: Prince of Wolves Print Edition</p>
<p>So it looks like the order, viewed through my account, is in fact correct but the email package list is wrong.</p>I think this issue is merely with the email reporting but I wanted to bring it to Paizo's attention nonetheless.
I received an email on February 5th letting me know that "Plague of Shadows" is shipping out with the order #1614676 that is being prepared. Inside the body of the email it correctly listed the contents:
This order contains the following items:
1 x Kobold Quarterly 16 Print Edition @ 0.00 = $0.00
1 x Pathfinder Tales: Plague of Shadows Print Edition @ 8.49 = $8.49
1 x Pathfinder...Serin2011-02-07T18:06:10Z