Concerned For Part of My Order (1490145 )


Customer Service


Cosmo, I'd like to know if anything can be done regarding part of an order that shipped later than the rest, yet after a month still hasn't arrived on my door step. The ICONS rpg book shipped on Sept. 9th and what concerns me is that I might not recieve it. I've already recieved my next monthly order which arrived the monday after it shipped.

I'd appreciate a response before 5pm PST as I plan on ordering a second copy of the ICONS rpg book from Paizo and having it shipped Priority USPS, possibly UPS.

Paizo Employee Sales Associate

Madness Follows wrote:

Cosmo, I'd like to know if anything can be done regarding part of an order that shipped later than the rest, yet after a month still hasn't arrived on my door step. The ICONS rpg book shipped on Sept. 9th and what concerns me is that I might not recieve it. I've already recieved my next monthly order which arrived the monday after it shipped.

I'd appreciate a response before 5pm PST as I plan on ordering a second copy of the ICONS rpg book from Paizo and having it shipped Priority USPS, possibly UPS.

It certainly should have arrived by now, although it may still be merely delayed.

I will put a replacement copy in with your next subscription shipment. If the original shipment should show up before then, please let me know and I will cancel the replacement.

Thanks,
cos


Cosmo, two copies of ICONS just arrived in my mail today. So it took a month, but I finally have the both of the copies I ordered. You can remove it from my side cart.

Paizo Employee Sales Associate

Madness Follows wrote:
Cosmo, two copies of ICONS just arrived in my mail today. So it took a month, but I finally have the both of the copies I ordered. You can remove it from my side cart.

Excellent news! I have canceled the replacement in your sidecart. Thanks you for the notification.

Thanks,
cos

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