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Hello
Not sure if my order is being held up again by the Otherworld Demon Idol, if it is I would like it to be moved to the side cart so that the rest of my order and subscribed items can be sent out.
If it is holding up the order is there any way to find out when this mini will actually be coming in?
I placed the original order in April and every month since then I have had to get part of my original Otherworld order moved to a side cart. This is the last mini from that April order and I know it's a special order so I don't want to cancel it - but is it possible to just put it aside indefinitely until it actually arrives in the warehouse? I would give you permission to ship this one item separately as soon as it arrives, but at this point it just seems to hold up my other orders every month.
If the whole order is going to go out (with the Idol) and you guys just haven't processed mine yet then please disregard this message. I am just taking precautions since this item has been an issue for the last few months.
Thanks
Director of Sales
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Hello
Not sure if my order is being held up again by the Otherworld Demon Idol, if it is I would like it to be moved to the side cart so that the rest of my order and subscribed items can be sent out.
If it is holding up the order is there any way to find out when this mini will actually be coming in?
I placed the original order in April and every month since then I have had to get part of my original Otherworld order moved to a side cart. This is the last mini from that April order and I know it's a special order so I don't want to cancel it - but is it possible to just put it aside indefinitely until it actually arrives in the warehouse? I would give you permission to ship this one item separately as soon as it arrives, but at this point it just seems to hold up my other orders every month.If the whole order is going to go out (with the Idol) and you guys just haven't processed mine yet then please disregard this message. I am just taking precautions since this item has been an issue for the last few months.
Thanks
I've moved it back to your sidecart for now. Your next subscription shipment isn't until September, so it should (maybe) be in by then. If you want to avoid the possibility of it holding up your subscription shipment again, then the best option is to just set it up in an order on it's own. To do this, just go to your My Account page and hit the "Ship As Soon As Possible" button in the Sidecart area.
Thanks,
cos
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I've moved it back to your sidecart for now. Your next subscription shipment isn't until September, so it should (maybe) be in by then. If you want to avoid the possibility of it holding up your subscription shipment again, then the best option is to just set it up in an order on it's own. To do this, just go to your My Account page and hit the "Ship As Soon As Possible" button in the Sidecart area.
Thanks,
cos
Cool, thanks cosmo - once this order clears I will go ahead and set that up.