Order #1425155 & #1391353


Customer Service


I still did nor received any of them. Especially order #1391353 seems to be shipped on April 22nd. So almost 7 weeks have passed. From my experience usually it takes 1 to 2 weeks for envelope type of packages to arrive. Please advise.

Thanks.

Paizo Employee Director of Sales

Sakai wrote:

I still did nor received any of them. Especially order #1391353 seems to be shipped on April 22nd. So almost 7 weeks have passed. From my experience usually it takes 1 to 2 weeks for envelope type of packages to arrive. Please advise.

Thanks.

I'll put replacements for order 1391353 into your sidecart to ship out with your next subscription order. Keep in mind, however, that while your shipments usually arrive more quickly, the estimated delivery time for these packages is anywhere from 9 to 36 business days. WE are actually on business day #30 for order 1391353, so it may still show up at anytime. If it does, just let me know and I will cancel the replacements.

Thanks,
cos


Cosmo wrote:

I'll put replacements for order 1391353 into your side cart to ship out with your next subscription order. Keep in mind, however, that while your shipments usually arrive more quickly, the estimated delivery time for these packages is anywhere from 9 to 36 business days. WE are actually on business day #30 for order 1391353, so it may still show up at anytime. If it does, just let me know and I will cancel the replacements.

Thanks,
cos

Thanks Cos, I will be on watch and if they show up, will surely let you know. In case they don't it will be a big package. Can you someway send them through some sort of registered mail, with extra charges covered my credit card? Thanks


Good morning Cosmo,
Please note that I have just received order #1391353, so you can remove the replacements from my cart. I have not received order #1425155 yet, although hopefully they will also show up :) It is nice to know Paizo customer service is always at our side, without questions. Thanks again.

Paizo Employee Director of Sales

Sakai wrote:

Good morning Cosmo,

Please note that I have just received order #1391353, so you can remove the replacements from my cart. I have not received order #1425155 yet, although hopefully they will also show up :) It is nice to know Paizo customer service is always at our side, without questions. Thanks again.

Thanks you for the notice! I have canceled the replacements (and just in time, no less!)

Thanks,
cos

Community / Forums / Archive / Paizo / Customer Service / Order #1425155 & #1391353 All Messageboards
Recent threads in Customer Service