Order # 1269689


Customer Service

Liberty's Edge

Hi Folks,

I recieved my order with two copies of the Pathfinder Chronicles Book of the Damned Vol 1 and missing the Map Pack:Extradimensional Spaces. What is the procedure to rectify the order.

Cheers.

Paizo Employee Director of Sales

Justin the Big wrote:

Hi Folks,

I recieved my order with two copies of the Pathfinder Chronicles Book of the Damned Vol 1 and missing the Map Pack:Extradimensional Spaces. What is the procedure to rectify the order.

Cheers.

Your order was broken up into two packages. The Book of the Damned was supposed to have been in one box and Map Pack: Extradimensional Spaces was to have been in the other. Have you received both packages, yet?

Thanks,
cos

Liberty's Edge

Cosmo wrote:
Justin the Big wrote:

Hi Folks,

I recieved my order with two copies of the Pathfinder Chronicles Book of the Damned Vol 1 and missing the Map Pack:Extradimensional Spaces. What is the procedure to rectify the order.

Cheers.

Your order was broken up into two packages. The Book of the Damned was supposed to have been in one box and Map Pack: Extradimensional Spaces was to have been in the other. Have you received both packages, yet?

Thanks,
cos

Yep. I got a Book of the Damned in each package. In the package meant to contain the Map Pack was a second Book of the Damned instead.

Cheers.

Paizo Employee Director of Sales

Justin the Big wrote:


Yep. I got a Book of the Damned in each package. In the package meant to contain the Map Pack was a second Book of the Damned instead.

Cheers.

In that case, I will put a replacement copy in with your next subscription shipment. I apologize for the mix-up.

Thanks,
cos

Liberty's Edge

Cosmo wrote:
Justin the Big wrote:


Yep. I got a Book of the Damned in each package. In the package meant to contain the Map Pack was a second Book of the Damned instead.

Cheers.

In that case, I will put a replacement copy in with your next subscription shipment. I apologize for the mix-up.

Thanks,
cos

Cool. What should I do with the extra copy of the book?

Paizo Employee Director of Sales

Justin the Big wrote:
Cosmo wrote:
Justin the Big wrote:


Yep. I got a Book of the Damned in each package. In the package meant to contain the Map Pack was a second Book of the Damned instead.

Cheers.

In that case, I will put a replacement copy in with your next subscription shipment. I apologize for the mix-up.

Thanks,
cos

Cool. What should I do with the extra copy of the book?

Please feel free to keep it with our apologies.

Perhaps you know someone who might appreciate it? Just make sure to let them know where they can find more of the same ;)

thanks,
cos

Dark Archive

Cosmo wrote:

Just make sure to let them know where they can find more of the same ;)

thanks,
cos

First hit's free.

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