Cosmo Director of Sales |
Hi Folks,
I recieved my order with two copies of the Pathfinder Chronicles Book of the Damned Vol 1 and missing the Map Pack:Extradimensional Spaces. What is the procedure to rectify the order.
Cheers.
Your order was broken up into two packages. The Book of the Damned was supposed to have been in one box and Map Pack: Extradimensional Spaces was to have been in the other. Have you received both packages, yet?
Thanks,
cos
Justin the Big |
Justin the Big wrote:Hi Folks,
I recieved my order with two copies of the Pathfinder Chronicles Book of the Damned Vol 1 and missing the Map Pack:Extradimensional Spaces. What is the procedure to rectify the order.
Cheers.
Your order was broken up into two packages. The Book of the Damned was supposed to have been in one box and Map Pack: Extradimensional Spaces was to have been in the other. Have you received both packages, yet?
Thanks,
cos
Yep. I got a Book of the Damned in each package. In the package meant to contain the Map Pack was a second Book of the Damned instead.
Cheers.
Cosmo Director of Sales |
Justin the Big |
Justin the Big wrote:
Yep. I got a Book of the Damned in each package. In the package meant to contain the Map Pack was a second Book of the Damned instead.Cheers.
In that case, I will put a replacement copy in with your next subscription shipment. I apologize for the mix-up.
Thanks,
cos
Cool. What should I do with the extra copy of the book?
Cosmo Director of Sales |
Cosmo wrote:Cool. What should I do with the extra copy of the book?Justin the Big wrote:
Yep. I got a Book of the Damned in each package. In the package meant to contain the Map Pack was a second Book of the Damned instead.Cheers.
In that case, I will put a replacement copy in with your next subscription shipment. I apologize for the mix-up.
Thanks,
cos
Please feel free to keep it with our apologies.
Perhaps you know someone who might appreciate it? Just make sure to let them know where they can find more of the same ;)
thanks,
cos