
Sniggevert |

Today I've received a second copy of my order for the Game Mastery Flip-Mat: Dungeon. It does not appear to have double charged my card, but wanted to double check, as I had only order the one.
Thank you,
Kevin
On Saturday, I received copies 3 and 4, and emailed customer service in regards to this. This morning I've received an email from the warehouse that copy #5 is being shipped today. Can someone look into this please?
Thank you,
Kevin

![]() |

Sniggevert wrote:Today I've received a second copy of my order for the Game Mastery Flip-Mat: Dungeon. It does not appear to have double charged my card, but wanted to double check, as I had only order the one.
Thank you,
KevinOn Saturday, I received copies 3 and 4, and emailed customer service in regards to this. This morning I've received an email from the warehouse that copy #5 is being shipped today. Can someone look into this please?
Thank you,
Kevin
Gah!
This is an annoying little bug which has cropped up recently. I have fixed your order (which required moving your Double-Sided Megamat onto a brand new order, for which you should have just received a confirmation email), and we will get the unshipped Double-Sided Megamat shipped out to you as soon as possible.
thanks,
cos

Sniggevert |

Sniggevert wrote:Sniggevert wrote:Today I've received a second copy of my order for the Game Mastery Flip-Mat: Dungeon. It does not appear to have double charged my card, but wanted to double check, as I had only order the one.
Thank you,
KevinOn Saturday, I received copies 3 and 4, and emailed customer service in regards to this. This morning I've received an email from the warehouse that copy #5 is being shipped today. Can someone look into this please?
Thank you,
KevinGah!
This is an annoying little bug which has cropped up recently. I have fixed your order (which required moving your Double-Sided Megamat onto a brand new order, for which you should have just received a confirmation email), and we will get the unshipped Double-Sided Megamat shipped out to you as soon as possible.
thanks,
cos
Thanks!

Sniggevert |

Gah!
This is an annoying little bug which has cropped up recently. I have fixed your order (which required moving your Double-Sided Megamat onto a brand new order, for which you should have just received a confirmation email), and we will get the unshipped Double-Sided Megamat shipped out to you as soon as possible.
thanks,
cos
Cos,
I wanted to thank you for your assistance with this order. I received the megamat today, and it looks great.
However, I did also wish to follow up in regards to another shipment from this order. I received an email on Monday the 31st stating that the module Crypt of the Everflame was shipping that day, but as of yet I have not received that package. Would you be able to tell me if that package did ship, of if it might have been ate as part of the bug?
Thank you for all your help.
Kevin

Sniggevert |

However, I did also wish to follow up in regards to another shipment from this order. I received an email on Monday the 31st stating that the module Crypt of the Everflame was shipping that day, but as of yet I have not received that package. Would you be able to tell me if that package did ship, of if it might have been ate as part of the bug?
Thank you for all your help.
Kevin
Nevermind, I was just jumping the gun a bit I see. I received the module this morning, and it looks great. Again, thank you for all your help.
Kevin