Pathfinder Core Rulebook - Printing Error


Customer Service


I received the PFRPG Core Rulebook yesterday, and almost immediately came across an error. Pages 169-184 are missing; in their places are copies of pages 329-344 (the latter pages are also in their proper place later in the book). Below are links to pictures of the error, both the first page break and the last:

http://i2.photobucket.com/albums/y44/RavenKnight23/P8131945.jpg

http://i2.photobucket.com/albums/y44/RavenKnight23/P8131946.jpg


Our apologies for the error!

Right now we need to wait until after Gen Con before we can figure out how we're going to be doing replacements for this particular item. As soon as we've got everything worked out, we'll contact you.


Alison McKenzie wrote:

Our apologies for the error!

Right now we need to wait until after Gen Con before we can figure out how we're going to be doing replacements for this particular item. As soon as we've got everything worked out, we'll contact you.

That is acceptable, I just wanted to point it out. Compared to the excellence of the work it's a minor error. Thumbs up, Paizo!


I bought my copy of the PFRPG Core Rulebook in a local gaming shop in Perth Australia today. It wasn't until later that I noticed pages 393 to 408 missing and pages 409 to 416 repeated twice.

I'll call the gaming shop for them to check the remainder of their stock and to see if they are able to exchange it for me.

kind regards,

Arnd


The only FLGS in Bangkok, Battlefield Bangkok, was nice enough to reserve a copy of PF for me, though upon returning home I've noticed pages 355-358 are blurred and creased as though they jammed in the press. I've contacted the shop and they're going to exchange it for me. I'm not too upset about the whole thing, other than it takes an afternoon to get down to the shop and back. Shout out to Chris and the guys down at Battlefield Bangkok.

Zo

Scarab Sages

We have pages 513 to 520 repeated twice. 521 to 536 are missing. 537 to 544 are repeated twice. Purchased from Amazon.com to Australia. I don't want to have to pay return postage for this. Paizo, what do you advise?


I brought mine from Amazon.com to Australia and pages 233-248 are missing and replaced with pages 225-232 again. Also pages 249-256 have been printed twice. Please advise what to do.


AGRo wrote:
We have pages 513 to 520 repeated twice. 521 to 536 are missing. 537 to 544 are repeated twice. Purchased from Amazon.com to Australia. I don't want to have to pay return postage for this. Paizo, what do you advise?

Is there any update to this Paizo? After researching, it appears to be an unfortunately common problem. I'm guessing you can take the issue up with your printers but in the meantime, I need to know what to do. I have sent an email to customer service but so far no reply. Please advise.

Paizo Employee Director of Sales

I will take care of you guys via email. Please check your inboxes.

Thanks,
cos


Hi I recently purchased a pathfinder RPG core rulebook from amazon.com and just found out that the pages 321-328 and 345-352 were duplicated and pages 329-344 were omitted is there a way you can help me?

Lantern Lodge

Mangon wrote:
Hi I recently purchased a pathfinder RPG core rulebook from amazon.com and just found out that the pages 321-328 and 345-352 were duplicated and pages 329-344 were omitted is there a way you can help me?
Start by contacting amazon.com's and setting up a replacement through them since that is where you purchased it. If they are unwilling or unable to help, let us know by starting a new thread in the customer service messageboards or emailing us at customer.service@paizo.com.

Thanks,
Sara Marie


Hey Guys.

Seems this thread has been dead for a while, which in general is great news! Doesn't seem to have helped me though.

My Core Rulebook is missing pages 129-160, and instead repeats pages 97-128. I've raised a case with the eBay store I purchased from, but they are currently showing zero stock and I haven't heard back yet.

If this falls through, or they in fact don't have any stock, are you able to help me?

Thanks.

Customer Service Representative

Shane Moll wrote:

Hey Guys.

Seems this thread has been dead for a while, which in general is great news! Doesn't seem to have helped me though.

My Core Rulebook is missing pages 129-160, and instead repeats pages 97-128. I've raised a case with the eBay store I purchased from, but they are currently showing zero stock and I haven't heard back yet.

If this falls through, or they in fact don't have any stock, are you able to help me?

Thanks.

Depending on how long it has been since you contacted the store, I would recommend giving them a bit longer to respond.

If the store you purchased it from is unwilling or unable to assist you, please send us an email, with the some pictures of the misprint so we can pass them along to quality control, and we'll see what we can do to assist you further.

Thanks!
~Sharaya


Absolutely Sharaya - I only received and contacted them yesterday, so I'll wait and see what they have to say over the next few days.

Thanks.


My Core Rulebook is missing pages 129-160, and instead repeats pages 97-128. I've raised a case with the eBay store I purchased from, but they only had the one copy.

Is there anything you can do to help me?

Thank you for your time,

Jose

Customer Service Representative

Hi Jose,

Is this the 1st edition CRB or the 2nd edition CRB? Please email customer.service@paizo.com with a photo of the repeating pages and a confirmation of your shipping address and we would be happy to send out a replacement!

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