For the 4th time now I have not received one of my subscriptions. A friend of mine who lives in a different area in my city (Calgary, Alberta) has not received 2 of his.
I am unsure at this time if I should bring this matter to the attention of Canada Post to investigate my postal office. My subscriptions go to a post office box in the Canada Post Office. I have bought 150+ items from eBay, and I have never had a problem receiving one of them, so I doubt it's a theft issue at the post office's end -- but before I consider reporting the matter, I would be interested to hear if this is a frequent problem for other Canadians?
I've lived in three different spots in the greater Toronto area and have not had a problem. Sounds like maybe your mail carrier is the problem.
Hasn't happened to me yet.
Thought it does take 14 to 20 days before I get the hardcopy.
Well good to hear that this sounds like an isolated incident. Maybe someone in the Paizo mailroom dislikes people from Calgary :)
Since the packages contain no tracking information, I suspect that Canada Post will not be able to help, or even be willing to look into it since there's really no way to confirm where the problem is.
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Hasn't happened to me yet.
Thought it does take 14 to 20 days before I get the hardcopy.
Same as me - haven't lost anything yet, but generally it takes so long to get here that by the time I get it, the next subscription order is being processed ... which is anywhere from an extra week to two over what is the suggested time frame when I chose my shipping options.
Well, I am not living in Canada, but I have had my share of trouble with the US Postal Service (USPS). Normal delivery was one to two weeks after everyone else, but the final straw was when the Gods & Magic book along with one of the AP books arrived six weeks late.... wet, and bent and ripped.
The USPS essentially said, "tough nuggies". Since it was not insured they would not do anything, and I went quite some ways up the chain. Thank you Cosmo for sending me replacements!
*sigh* Now everything comes thru UPS and it is just so much better for just a little more money on my part.
-- david
Papa.DRB
ps. I am in Poughkeepsie, NY - about 80 miles north of New York City on the Hudson River, so it is not like I am in the boondocks!
Only time I remember right now is that Dragon issue that seemed to go missing for most Canadians (wonder where they ever turned up?).
USPS Express baby. USPS Express. Has not failed me yet. And cheaper than US Post to boot.
I hadn't noticed the difference before. I took a look because of your comment, and USPS First Class saves about $3 total off my next three shipments. Not earthshattering but, hey, any little savings I'll take.
What's the difference between Standard Postal Service, and USPS First Class?
And Kor - which shipping option have you been using?
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Contributor
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Living in Calgary, I tend to find the subscription items to be pretty slow, but they do generally get to me in the end. I think I had one item go missing, but even it may have shown up eventually... My regular orders from Paizo.com never have a problem.
I had much worse issues with the magazines, mind you. But most of that time I lived in Banff, so I tend to blame that.
Living in Calgary also, and have not had a missing shipment yet. Long wait, oh yes... but it does eventually come to me at least.