Failed to Recieve Order #988062


Customer Service

Grand Lodge

This order was shipped out on the 4th of August, and I have yet to recieve it. I have already recieved an order that was shipped out weeks after this one, so I'm not sure if it got lost in the mail or what. I will still keep my eyes out as this month is not fully over yet, but would appreciate any help considering this was a 100+ dollar shipment. Thanks.

Paizo Employee Director of Sales

Potantsuem wrote:
This order was shipped out on the 4th of August, and I have yet to recieve it. I have already recieved an order that was shipped out weeks after this one, so I'm not sure if it got lost in the mail or what. I will still keep my eyes out as this month is not fully over yet, but would appreciate any help considering this was a 100+ dollar shipment. Thanks.

Your order is definitely running late at this point, but not yet so late that we should give up on it. If you still have not seen it by the end of next week, let me know and I will put replacements in with your next subscription shipment.

Thanks,
cos

Grand Lodge

Yeah didn't think it was to the point where I should give up all hope on it. Just figured I'd bring it to your attention early. I will make sure to give it another week, and if I still haven't recieved it will let you know. Thanks again Cosmo for all the good work.

Grand Lodge

Cosmo it's been a week and I still have yet to recive this order #988062. If you could package this order with my next shipment I'd appreciate it. Sorry for the inconvinence, but thanks for all assistance.

Paizo Employee Director of Sales

Potantsuem wrote:
Cosmo it's been a week and I still have yet to recive this order #988062. If you could package this order with my next shipment I'd appreciate it. Sorry for the inconvinence, but thanks for all assistance.

Thank you for your patience. I haven't seen it here, either, so I will put replacements in with you next subscription shipment. If it should show up before then, just let me know.

Thanks,
cos

Grand Lodge

Will do. If I get the items before shipment I'll make sure and tell you so you can remove them. And if they come after shipment I'll have them packaged and mailed back. I'm not looking to rob Paizo, i already spend to much money to try that.

Grand Lodge

Cosmo just wanted to drop you an update. I recieved the package with all my missing books today. Thank you for resending. Keep up the great work.

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