orders separate from subscriptions


Customer Service

Liberty's Edge

quick question: my shipping preferences for my subscriptions ONLY applies to my sunscriptions, right? if i order the beta softcover after i get paid friday, it'll ship immediately (or, as soon as possible, anyway) and not be held until my september sub is ready, right? sorry if this is a stupid question, but i just started ordering from y'all and don't know how it all works yet.

thanks for your time :)

Paizo Employee Director of Sales

houstonderek wrote:

quick question: my shipping preferences for my subscriptions ONLY applies to my sunscriptions, right? if i order the beta softcover after i get paid friday, it'll ship immediately (or, as soon as possible, anyway) and not be held until my september sub is ready, right? sorry if this is a stupid question, but i just started ordering from y'all and don't know how it all works yet.

thanks for your time :)

Not a stupid question, at all! :)

The shipping preferences you choose on the My Subscriptions page of your Paizo profile apply only to your subscriptions. You select your shipping preferences for each order at the time the order is placed. This means, also, that if you change your address for your subscriptions, you will still need to let us know for any outstanding orders you have.

The Pathfinder RPG Beta should be released when you place your order on Friday (I'm holding you to that, BTW) ;), so it will ship in 3 to 6 business days from the time your order is placed. Currently, we cannot combine non-subscription items with subscription shipments. This is a feature that we are working on bringing to our subscribers in the future, but it is not yet available.

Thanks,
cos

Sczarni

houstonderek wrote:

it'll ship immediately (or, as soon as possible, anyway) and not be held until my september sub is ready, right? sorry if this is a stupid question, but i just started ordering from y'all and don't know how it all works yet.

thanks for your time :)

That's correct, at this time any non-subscription orders get sent as soon as all of the pieces are in the warehouse. One point though, is that they are not expecting to ship the Beta preorders until sometime next week (depending on which estimate is currently valid I've read tuesday and I've heard thursday) because the shipment has to clear customs before it can make it to the warehouse

Edit Scooped by Cos!

Paizo Employee Director of Sales

Cpt_kirstov wrote:


Edit Scooped by Cos!

::Flexes Magnificently::

Liberty's Edge

trust me, friday after i get home from work, the order goes in :)

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