PDFs will not personalize


Customer Service

The Exchange

Adventure Path Charter Subscriber; Pathfinder Adventure, Companion, Lost Omens, Rulebook, Starfinder Adventure Path Subscriber

I just ordered the 4 PDF's from Sean K Reynolds Games, and they will not personalize in the My Downloads page. Any suggestions?


Same problem here - must be a system thing.

Scarab Sages

Me three. Damn those Paizonians and their teasing ways. Why do they torment me so?


Fourthed - most peculiar... :(

Your Friendly Neighborhood Dalesman
"Bringing Big D**n Justice to the Bad Guys Since 1369 DR"


I grabbed the free one to check out the writing before I spent the money on the others. Likewise, it failed to personalize.

Dark Archive

Seems to be just with the four Sean Reynold's pdfs ... I got Kobold Quarterly 1, Curse of the Moon, and the New Argonauts. No issues with KQ personalizing, but the two SKR pdfs won't.

Sovereign Court

same here i was just going to post about it, thought I was alone *sniff*


Well, at least I know it's not just my computer. Still frustrating, though.

Scarab Sages

Add my name to that list. No problem with the other ones, but the SKR one's won't.

Sovereign Court

Adventure Path Charter Subscriber; Pathfinder Adventure, Companion Subscriber

Yup.

Scarab Sages RPG Superstar 2009 Top 32

Same here.
New Argonauts (Looks good I'm keen to see this one) and
Swords to Plowshares

Scarab Sages

Gary is aware of the problem.

He will fix it when he gets to work today.


Same for me :(
But it reassures me to know i am not the only one :)

Paizo Employee Chief Technical Officer

Seldriss wrote:

Same for me :(

But it reassures me to know i am not the only one :)

We've solved the problem—visit My Downloads to get the ones you picked up.

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