order # 938906


Customer Service


I just subscribed to your modules, but I have issue because I already ordered two that are getting shipped.

I signed up because I want the PDF's but I really don't want to purchase 2 copies of the "monsters revisited" book.

What do I do?

Do I have to return the other in the mail or can you guys just fix it?

Paizo Employee Director of Sales

David Jackson 60 wrote:

I just subscribed to your modules, but I have issue because I already ordered two that are getting shipped.

I signed up because I want the PDF's but I really don't want to purchase 2 copies of the "monsters revisited" book.

What do I do?

Do I have to return the other in the mail or can you guys just fix it?

The PDF only comes with a subscription copy of Classic Monsters Revisited. So what normally happens in this situation is that you can either receive the second, subscription, copy and keep your free PDF or cancel the subscription copy (thereby starting your subscription with the next item, the Gazetteer) and purchase the PDF separately.

Since the book has already shipped and you already have access to your PDF, you can return the book and I will refund the difference between what you've already paid for the book and the price of the PDF ($12.99). If you choose to return the book, please include teh order number (938906) as well as a short note explaining the reason of return.

Thanks,
cos

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