CotCT Player's Guide not included in shipment?


Customer Service

Scarab Sages

I've also sent an e-mail with the same question, but I'm posting here just so that others with the same problem could add to the conversation.

So, I've received pre-shipping e-mail for my big package which is order #888560. It includes PF#7, J3, RotR Map Folio, Harrow Deck, Guide to Korvosa and Northwest of Earth.

But the CotCT Player's Guide is not included. It's showing in my sidecart, though, with the mention it's waiting for PF#7 to ship with it.

Thanks for your time :)

Djoc


Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

I've got a simliar problem. I've gotten an email saying pathfinder 7 and harrow cards are shipping, and when I check the site the player's guide is listed as waiting. I also sub to Planet Stories and don't have Northwest listed or the Guide to Korvosa. I've select ship everything as they arrive so that could be the difference for me...

malcolm

Sczarni

Adventure Path Charter Subscriber; Pathfinder Adventure, Companion, Lost Omens Subscriber
Djoc wrote:

I've also sent an e-mail with the same question, but I'm posting here just so that others with the same problem could add to the conversation.

So, I've received pre-shipping e-mail for my big package which is order #888560. It includes PF#7, J3, RotR Map Folio, Harrow Deck, Guide to Korvosa and Northwest of Earth.

But the CotCT Player's Guide is not included. It's showing in my sidecart, though, with the mention it's waiting for PF#7 to ship with it.

Thanks for your time :)

Djoc

Possibly PF7 came in before the guide, when they were expected in the same shipment?

Scarab Sages

It looks like the machine* is working on it :D The thing is now inside the order in my order history, and went from the sidecart to the preorder section. Both are good news and show that the Player's Guide is being showed how good products should behave, as we speak! CS and Webmaster ninjas at work!

* "Machine" as in either Gary and/or CS and/or the whole Paizo office!

Paizo Employee Senior Software Developer

Yeah, there was a small bug with the "free players guide" code that affected some orders. I think I've straightened it all out now.

Community / Forums / Paizo / Customer Service / CotCT Player's Guide not included in shipment? All Messageboards

Want to post a reply? Sign in.
Recent threads in Customer Service