No reply to emails?


Customer Service

The Exchange

Hello, i had a subscription with a British company called 'The Place for Games' for Dungeon Magazine and have emailed them several times, they in turn have passed my emails onto paizo, whom i have emailed several times also.

One reply from 'Cosmo Eisele' at Paizo after 5 emails over the course of 3 months! Which said someone called 'Corey Young' would be in contact with me - that was 25 days ago!

But still nothing.

Can someone from paizo please contact me - thanks.

Paizo Employee CEO

Mattaus wrote:

Hello, i had a subscription with a British company called 'The Place for Games' for Dungeon Magazine and have emailed them several times, they in turn have passed my emails onto paizo, whom i have emailed several times also.

One reply from 'Cosmo Eisele' at Paizo after 5 emails over the course of 3 months! Which said someone called 'Corey Young' would be in contact with me - that was 25 days ago!

But still nothing.

Can someone from paizo please contact me - thanks.

Mattaus:

Can you send me an email to lisa@paizo.com and give me this info? We've had a huge snow storm up here in Seattle today and it will probably last through tomorrow. Most of the Paizo staff didn't make it into the office today and probably won't on Tuesday. Unfortunately, we can only look at orders while we are in the office. Once the storm clears and folks make it back into the office, I will take a look at your order for you. Sorry for the delay.

-Lisa

The Exchange

Thankyou... email on its way.

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