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Order #819092

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The Exchange
Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

I was wondering on the status of this order? It was a preorder for the GameMastery Treasure Chest from back in October. I understand that the release date was pushed back because of delays in getting the box, but now it appears that people are starting to receive them, and my order still says pending.

Thanks.
Paizo Employee Director of Sales
Void_Eagle wrote:

I was wondering on the status of this order? It was a preorder for the GameMastery Treasure Chest from back in October. I understand that the release date was pushed back because of delays in getting the box, but now it appears that people are starting to receive them, and my order still says pending.

Thanks.

I apologize for the delay. There was a bug in your order that was preventing it from entering the shipping queue. I have fixed the bug and we will get your order shipped out to you as soon as possible.

Thanks,
cos
The Exchange
Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Cosmo wrote:
I apologize for the delay. There was a bug in your order that was preventing it from entering the shipping queue. I have fixed the bug and we will get your order shipped out to you as soon as possible.

All good, thanks for looking into it. :) Just two things:

1 - Any chance I could get a copy of the RotR Players Guide in this order as well? (Not as a freebie, paying full price of course. Just don't want to have to pay full S&H for a $2 book.... :P)
2 - In the product discussion for the Treasure Chest, SterlingEdge mentioned that his was still listed as pending also. Just a suggestion, but you might want to look at his order as well. :)

Thanks again for the excellent customer service.
Paizo Employee Director of Sales
Void_Eagle wrote:
Cosmo wrote:
I apologize for the delay. There was a bug in your order that was preventing it from entering the shipping queue. I have fixed the bug and we will get your order shipped out to you as soon as possible.

All good, thanks for looking into it. :) Just two things:

1 - Any chance I could get a copy of the RotR Players Guide in this order as well? (Not as a freebie, paying full price of course. Just don't want to have to pay full S&H for a $2 book.... :P)
2 - In the product discussion for the Treasure Chest, SterlingEdge mentioned that his was still listed as pending also. Just a suggestion, but you might want to look at his order as well. :)

Thanks again for the excellent customer service.

I have added the Player's Guide to your order. It appears that this bug was isolated to your order (at least so far...), but I will check the thread to answer SterlingEdge's question. Thank you very much for the tip. :)

thanks,
cos
The Exchange
Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Cosmo wrote:
I have added the Player's Guide to your order. It appears that this bug was isolated to your order (at least so far...), but I will check the thread to answer SterlingEdge's question. Thank you very much for the tip. :)

Thank you very much. As always, excellent customer service. Tell Lisa I said you should get a raise. :)

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