Error while creating Pathfinder Chronicles Subscription


Customer Service

Sovereign Court RPG Superstar 2009 Top 32

Hi there

I was just signing up for my Pathfinder Chronicles subscription, but after providing my credit card data, the system redirected me to an error page. Now, i seem to be signed up, but the "sidecart" for the combined shipping looks strange to me:

Here is what it says:

You have 1 item waiting to be shipped when Pathfinder #5�Rise of the Runelords Chapter 5: "Sins of the Saviors" (OGL) arrives at our warehouse:
• Pathfinder Chronicles�Item Cards: Rise of the Runelords Deck
Paizo Publishing, LLC 1 @ $9.99
Subtotal (1 Item) $9.99
Shipping & Handling* $0.00
Order Total $16.85

*Shipping and handling will be calculated when this order is finalized.

9.99 + 0.00 does not equal 16.85 to me ;)

Scarab Sages

I think the system add the default/estimated shipping charge (6.86$), even though it shows 0$.

Scarab Sages

Pathfinder Maps Subscriber

Wow, you guys are getting advanced. When I signed up for my Pathfinder Chronicles Subscription all my preorders were automatically cancelled so there will be no conflicts. Thank you for doing such a great job on this. I remember when I did the same thing with the modules and there was a bit of confusion for a couple of months.

Gary Rocks...

Paizo Employee Director of Sales

TerraNova wrote:

Hi there

I was just signing up for my Pathfinder Chronicles subscription, but after providing my credit card data, the system redirected me to an error page. Now, i seem to be signed up, but the "sidecart" for the combined shipping looks strange to me:

Here is what it says:

You have 1 item waiting to be shipped when Pathfinder #5�Rise of the Runelords Chapter 5: "Sins of the Saviors" (OGL) arrives at our warehouse:
• Pathfinder Chronicles�Item Cards: Rise of the Runelords Deck
Paizo Publishing, LLC 1 @ $9.99
Subtotal (1 Item) $9.99
Shipping & Handling* $0.00
Order Total $16.85

*Shipping and handling will be calculated when this order is finalized.

9.99 + 0.00 does not equal 16.85 to me ;)

Djoc has the right of it. The $16.85 total reflects the shipping and handling for this one item shipped by itself. This will not be the total of the order when it ships together with other items.

Shem wrote:
Wow, you guys are getting advanced. When I signed up for my Pathfinder Chronicles Subscription all my preorders were automatically cancelled so there will be no conflicts. Thank you for doing such a great job on this. I remember when I did the same thing with the modules and there was a bit of confusion for a couple of months.

We are always learning from our past mistakes and getting better with every new release. Many of the constant improvements are subtle or invisible to you on the customer end, but sometimes the improvements are big and obvious. This is one of those. :)

Shem wrote:
Gary Rocks...

Yeah, he really does!

Thanks,
cos

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