Order #853846


Customer Service


Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hi

I just placed this order for a number of Planet Stories books. I chose the Priority Mail shipping option, but for some reason it changed to back to the default shipping method. Can we get this fixed?

Also I ordered a bunch of future books and I want them shipped as them arrive, which I selected at the top of the order. Now when I look at the confirmation it says it will wait until all preorders arrive to ship. I do not want that! I would like the books to ship seperately as they arrive. Help!

malcolm serabian

Paizo Employee Sales Associate

Malcolm Serabian wrote:

Hi

I just placed this order for a number of Planet Stories books. I chose the Priority Mail shipping option, but for some reason it changed to back to the default shipping method. Can we get this fixed?

Also I ordered a bunch of future books and I want them shipped as them arrive, which I selected at the top of the order. Now when I look at the confirmation it says it will wait until all preorders arrive to ship. I do not want that! I would like the books to ship seperately as they arrive. Help!

malcolm serabian

Malcolm,

I have made these changes to your order and sent you a new confirmation email which should reflect the changes.

Thanks,
cos


Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hi cosmo

I got the new confirmation but it's still not right.

I see you've fixed the shipping to priority mail, BUT it still says "Will ship when all preordered items arrive at our warehouse". I most definately want the items to ship as they arrive! Please make that change for me.

thanks

malcolm

Paizo Employee Chief Technical Officer

Malcolm Serabian wrote:
BUT it still says "Will ship when all preordered items arrive at our warehouse".

You'll note that that bit of text is applied to each shipment. (We should word it more clearly...)

I've verified that they'll ship separately.

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