The website said I had 2 extra issues of Dragon and I selected to apply that amount to a Pathfinder subscription.
However, when I looked at my bill at the end of the process, examined the bill sent to me via email and checked out recent activity on my credit card, I was charged $17.99 for the first issue of Pathfinder.
What happened to the offset from porting over my two extra issues of Dragon?
Director of Sales
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The website said I had 2 extra issues of Dragon and I selected to apply that amount to a Pathfinder subscription.
However, when I looked at my bill at the end of the process, examined the bill sent to me via email and checked out recent activity on my credit card, I was charged $17.99 for the first issue of Pathfinder.
What happened to the offset from porting over my two extra issues of Dragon?
CallawayR,
What your are seeing on your statement (online, right?) is an authorization. This is a non-monetary transaction that merely checks to ensure the card is valid and has sufficient funds. At the receiving bank's discretion, authorizations will often show up on online statements as a hold, but they must automatically expire if there is no subsequent charge. As you have transitioned your remaining issues of Dragon into the first volume of Pathfinder, you will not be charged until Volume Two ships.
Thanks,
cos