Dungeon #134?


Customer Service


Hey, I noticed that the new Dungeon shipped on Tuesday (great looking cover on it, btw), but I still haven't recieved issue #134.

Any course of action recommended?

Paizo Employee Chief Technical Officer

We can send a replacement issue, but since it's the first issue of your subscription that has gone misisng, could we ask you to verify that your mailing address is correct? Just click on the "My Subscriptions" link in the upper right corner—you can change it right there if you need to—and let us know back here that it's ok, and we'll reship the issue.

-Vic.
.


I too have not received my last issue of Dungeon - I know people near me got theirs last week, and I was only concerned as I had received a notice saying my subscription had run out (despite me having renewed a while ago, and the web site says I'm good) - is there any way to check and see if it was actually sent out?

Vic Wertz wrote:

We can send a replacement issue, but since it's the first issue of your subscription that has gone misisng, could we ask you to verify that your mailing address is correct? Just click on the "My Subscriptions" link in the upper right corner—you can change it right there if you need to—and let us know back here that it's ok, and we'll reship the issue.

-Vic.
.


Vic Wertz wrote:

We can send a replacement issue, but since it's the first issue of your subscription that has gone misisng, could we ask you to verify that your mailing address is correct? Just click on the "My Subscriptions" link in the upper right corner—you can change it right there if you need to—and let us know back here that it's ok, and we'll reship the issue.

-Vic.
.

My address checks out. I actually had an insane moment of self-doubt, and pulled out my drivers license to verify...

Thank you guys for reshipping the issue. I've been having flashbacks to childhood since I placed my subscription. Checking the mailbox full of the insane hope for it to be there... only to have crushing disappointment greet me. And bills. Those stupid stupid bills.

Paizo Employee Director of Sales

Sean Brown wrote:
I too have not received my last issue of Dungeon

What was the number of the last issue you did receive?

Sean Brown wrote:
is there any way to check and see if it was actually sent out?

All of your issues have been shipped regularly.

PayToFlay wrote:
My address checks out.

Then your replacement's on it's way.

PayToFlay wrote:
Those stupid stupid bills.

Ugh.


Again, thank you.

And coincidentally, Issue #135 arrived today. So at this point I'll assume the original #134 is lost to the void... Now to put off reading... Age Of Worms... out... of... order!


Cosmo wrote:
Sean Brown wrote:
I too have not received my last issue of Dungeon
What was the number of the last issue you did receive?

The last one I got was 133

Paizo Employee Director of Sales

Sean Brown wrote:
The last one I got was 133

Issue #134 replacement is on its way.

Thanks!


THank you!


Just wanted to let you know I recieved the re-sent issue on Saturday.

Thank you! 'And Madness Followed' was excellent and I'm loving this installment in AOW... woo hoo!

And thanks again.

Community / Forums / Archive / Paizo / Customer Service / Dungeon #134? All Messageboards
Recent threads in Customer Service