Subscription: Where is the new Dragon Magazine (Issue 342)?


Customer Service


My subscription is supposed to start with issue 342. According to my account information, the issue shipped on 2/28. Previous orders from Paizo took three days to four days to get to me by standard mail. I haven't received it yet. I'm getting a little nervous after seeing all the cusotmers' messages about not getting their previous issue. What is the expected wait time for subscriptions?

Paizo Employee Chief Technical Officer

redstorm1103 wrote:
My subscription is supposed to start with issue 342. According to my account information, the issue shipped on 2/28. Previous orders from Paizo took three days to four days to get to me by standard mail. I haven't received it yet. I'm getting a little nervous after seeing all the cusotmers' messages about not getting their previous issue. What is the expected wait time for subscriptions?

redstorm,

Subscriptions, unlike other store orders, ship by periodicals-rate postage, which can easily take two weeks for US addresses.

-Vic.
.


Mine shipped on the 28th and it's been 3 weeks already, 21 shipping days starting today and it still hasn't arrived? :'(

Paizo Employee Chief Technical Officer

Razz wrote:
Mine shipped on the 28th and it's been 3 weeks already, 21 shipping days starting today and it still hasn't arrived? :'(

Razz,

We're reshipping a replacement issue for you.

-Vic.
.

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