Dungeon and Dragon renewal sent at the same time, but Dragon isn't showing up as renewed.


Customer Service


Hey there . . .

I sent in checks to renew my subscription to both Dungeon Magazine and Dragon Magazine on the same day. While my Dungeon Magazine is now showing that you have my subscription renewed, my Dragon Magazine is still not showing. I was wondering if somehow this just didn't get put on my account, or if you never received the check, because if its the latter, I want to get you another check as soon as possible so I don't miss too many issues of Dragon.

The information for the Dungeon transaction is:

Order # 618907

Thanks.

Paizo Employee Chief Technical Officer

KnightErrantJR,

We prioritize subscription data entry depending on which subscription list needs to go to the printer next. Right now, that's Dungeon; when we've finished that, we move on to Dragon.

So, odds are good that we just set aside the Dragon sub because Dungeon subs are higher priority right now.

-Vic.
.


No problem, I was just curious, and I wanted to make sure that I didn't need to jump through any hoops to make sure I didn't miss an issue of Dragon.

Thanks for your reply!

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