Hello guys,
Any news of the shipment date of subscriptions issues of Dungeon (#132) and Dragon (#341) to Europe and particularly to France ?
Thanks in advance for your help
Cédric
Please, please?
It would be nice to know where 132 has got to, since 133 is released in the US tomorrow.
My Dragon and Dungeon magazines seem to have settled into a pattern of arriving around the third week of the month - so I'd say we have a week or so to wait.
PS - Hi Ben :-) Looking forward to more Imperium goodness on Thursday. Promise not to sell you guys out to the mob this time... ;-)
Just you wait! You may be a mobster with powerful connections, Tony may well be a secret Ninja, but I have a supersecret suprise for you all this Thursday 'cos I'm actually Zhodhani and Psioni....damn!
Back on topic - wheres my Dungeon 132, please?
Howdy,
I've got an email into our distributor in the UK requesting the latest shipping dates for our mags (to our European Subscribers) and I should know more tomorrow so please check back.
--Jeff
Any news in this regard ?
Stefan
Is anybody able to provide any update yet as to when we might be seeing Dungeon 132 in the UK and Europe?
No,I haven't yet received mine in France, unless it's in the letterbox, see this in the evening.
From http://www.theplaceforgames.com/news.asp?Action=News&NewsID=72
Paizo Magazine Status 17 Feb 2006
Below is the current status of all Paizo Publications for Europe
Dragon
Last Issue Sent: 341
Last Issue Sent on: 17th February 2006
Next issue due on: 15th March 2006
Dungeon
Last Issue Sent: 132
Last Issue Sent on: 17th February 2006
Next issue due on: 15th March 2006
Thanks for that info. Judging from that, they should be here monday or tuesday. We´ll see.
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From http://www.theplaceforgames.com/news.asp?Action=News&NewsID=72
Paizo Magazine Status 17 Feb 2006
Below is the current status of all Paizo Publications for Europe
Dragon
Last Issue Sent: 341
Last Issue Sent on: 17th February 2006
Next issue due on: 15th March 2006Dungeon
Last Issue Sent: 132
Last Issue Sent on: 17th February 2006
Next issue due on: 15th March 2006
OK, good - what was causing the delay? It feels like months since i got my last copies....
Still no Dungeon 132 here (Cambridge, UK) Anybody in the UK received their subscription copy as yet?
Dungeon 132 and Dragon 341 arrived today. (Germany)
Just gonna read ´em right now !
Stefan
Chief Technical Officer
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OK, good - what was causing the delay? It feels like months since i got my last copies....
It turns out that our fulfillment partner was awaiting a payment from us that hadn't been sent due to an oversight on our end. We have solved the problem by removing the responsible party from the payment process, and we're sorry for the delay.
-Vic.
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Dungeon 132 arrived today, Cambridge UK.
Dungeon 132 and Dragon 341 arrived today in Sweden.
I have neither Dungeon nor Dragon and am in the UK. Would they have all shipped together (and are therefore lost) or am I further down the list than others on the board?
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Chief Technical Officer
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I have neither Dungeon nor Dragon and am in the UK. Would they have all shipped together (and are therefore lost) or am I further down the list than others on the board?
All European copies should ship pretty much simultaneously. I'd give it a few more days before I get worried, though.
-Vic.
.
Vic, thanks for the prompt reply but should I be worried by now.
Still no show on Dragon or Dungeon and we're now 2 weeks past the shipping date listed on The Place for Games.
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Director of Sales
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Vic, thanks for the prompt reply but should I be worried by now.
Still no show on Dragon or Dungeon and we're now 2 weeks past the shipping date listed on The Place for Games.
At this point, i would suggest you contact The Place for Games about sending you a replacement issue.
Here's the "Contact Us" Page there. clicky clicky!
Vic, thanks for the prompt reply but should I be worried by now.
Still no show on Dragon or Dungeon and we're now 2 weeks past the shipping date listed on The Place for Games.
At this point, i would suggest you contact The Place for Games about sending you a replacement issue.
Here's the "Contact Us" Page there. clicky clicky!
Cosmo
Thanks for this. Have done as you suggested but given that my contract to deliver my subscription is with Paizo and not The Place For Games (the latter being European delivery agents only) I would suggest that Paizo should address these problems themselves and not put the onus on its customers to contact a company that is essentially a third party in the transaction. This is not a new problem as I have had to contact Paizo on at least two occasions in the last year about missing issues. Given that I should receive 24 issues (both magazines) in a year, assuming that only two failed to appear on time (and I am sure it was more), an 8% failure rate for just one customer is not very impressive.
Perhaps someone could address the obvious deficiencies in European distribution as has been promised ever since I began subscribing in November 2004.
Vic, thanks for the prompt reply but should I be worried by now.
Still no show on Dragon or Dungeon and we're now 2 weeks past the shipping date listed on The Place for Games.
At this point, i would suggest you contact The Place for Games about sending you a replacement issue.
Here's the "Contact Us" Page there. clicky clicky!
Cosmo
Have now had two "Undeliverable" messages back to my e-mail account from the link you supplied above and am assuming my message has not got through. Can I ask how long subscribers are expected to wait for issues they have already paid for and where I now go from here. I will of course e-mail Paizo's own Customer Service account but given posts elsewhere it seems I may not get a prompt response there either.
Advice please.
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Chief Technical Officer
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Medriev,
You're right; Cosmo was mistaken—the only customers who should contact The Place for Games directly are those who have ordered their subscriptions through The Place for Games.
We will ask The Place for Games to reship your missing issues. (We'll also ask them to check the contact info page on their website.)
Can I ask how long subscribers are expected to wait for issues they have already paid for
For European subscribers, we ask that you wait two weeks after The Place for Games ships them out, which is what you did. Thanks for your patience.
-Vic.
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Medriev,
You're right; Cosmo was mistaken—the only customers who should contact The Place for Games directly are those who have ordered their subscriptions through The Place for Games.
We will ask The Place for Games to reship your missing issues. (We'll also ask them to check the contact info page on their website.)
Can I ask how long subscribers are expected to wait for issues they have already paid forFor European subscribers, we ask that you wait two weeks after The Place for Games ships them out, which is what you did. Thanks for your patience.
-Vic.
.
Vic
Many thanks for this response. As ever, I eagerly look forward to receiving both issues as the team is consistently delivering top class magazines month on month.
I also now know how long I should wait before my issues are overdue so this will help keep any impatience in check in future.
Thanks
Medriev