Nothing's Sad Till It's Over!

Holiday18 Code Expiring Soon!

There is less than one week left to take advantage of the holiday18 discount code!

This discount will stack with the Pathfinder Advantage discount that you receive from subscribing to the Pathfinder Adventure Path. It does not apply to subscriptions, backorders, preorders, or downloads from companies other than Paizo—but remember, you can only use this code once through January 31, 2018.

Introduce friends and family to Pathfinder with the Beginner Box. The Starfinder Core Rulebook and Alien Archive are also back in stock! Looking to ease the strain on your gaming bags for Pathfinder Society sessions? Check out the Pocket Editions of the Pathfinder Roleplaying Game Core Rulebook, Bestiary, Bestiary 2, and Ultimate Equipment—or the recently released Pocket Editions of Bestiary 3 and the Advanced Class Guide!

This discount applies to more than just Pathfinder or Starfinder products! Pick up Chessex or Koplow dice, Reaper miniatures in our $5 and Under Bin, or board and card games from Fantasy Flight Games (Star Wars: X-Wing), Academy Games (Freedom), Days of Wonder (Ticket to Ride), Plaid Hat Games (Dead of Winter), Rio Grande Games (Dominion), Iello (King of Tokyo), and Steve Jackson Games (Munchkin).

Check out everything that paizo.com has to offer with the Pathfinder Roleplaying Game!

More Blog.

Adventure Path Charter Subscriber; Pathfinder Companion Subscriber

I'd love to use the code but buying through the website still won't recognise my payment method (ie credit card). Why hasn't this been fixed?

Scarab Sages Webstore Coordinator

The Purity of Violence wrote:
I'd love to use the code but buying through the website still won't recognise my payment method (ie credit card). Why hasn't this been fixed?

You can reach out to customer.service@paizo.com and they can look into that for you.


1 person marked this as a favorite.

Paizo customer service is top notch. I've only ever had a few issues with things but they were dealt with quickly by professional, friendly staff.


Adventure Path Charter Subscriber; Pathfinder Companion Subscriber
http://paizo.com/people/RickKunz said wrote:
You can reach out to customer.service@paizo.com and they can look into that for you.

Sorry Rick, I gave it another go, with the same (sadly expected) failure, so your advice is no help. I'm sure you're aware of go to http://paizo.com/threads/rzs2ut82?Order-checkout-This-order-requires-a-vali d, in which customer service are fully aware of the problem but passed the buck to the 'tech team'. However the 'mid-to-late January' fix seems to slipped, and in which multiple clients are still complaining with the same problem.

It's not my place to tell you what to do, but your Webstore isn't working. If I had responsibility for this I would suggest that you, customer service, 'the tech team', and management, sit down and work out a solution. Seriously I'm trying really, really hard to pay you for your content. I'm sure I could have found it, illegally, for free in half the time. What the hell are you doing?

regards

Anthony

Paizo Employee Customer Service Manager

1 person marked this as a favorite.

There is a code fix in place for the payment method issue that was supposed to roll last week, but unfortunately after the update there were issues and it had to be rolled back. Our tech team is expecting to roll this week, possibly as soon as today.

If you are having this card issue and need to use the holiday code before it expires, please email customer service (customer.service@paizo.com) right away, so we can work it out with you. We won't let you miss out on it due to an issue on our end.

Paizo Employee Customer Service Manager

I have been told that the code for fixing the payment method issue is rolled out. If you are still experiencing this bug, please let us know ASAP.

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