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We've made a lengthy effort to make the nature of this product clear in the store page text above, but the nature of it is new for us and for many users. We are open to suggestions of how our explanatory text can be more clear.
"Note: This product offering requires previous purchase of the Pathfinder Beginner Box PDF. If you would like to purchase both the PDF and the Foundry module together, you may do so at this link."
"Note: You must purchase Pathfinder Beginner Box PDF in order to purchase Pathfinder Beginner Box (Foundry VTT) CODE."

GM Numbat |
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Im looking to buy the Humble bundle..i get 42 items one is the Physical box and one is the pdf...i will buy it if they send me the code which i would think they would since i will own this in 2 diff formats.
The book and PDF are published by Paizo. The Foundry table is built by a different team and the code sold by Paizo with a discount for owning the PDF. So, if you buy the Humble bundle, you will support a good cause, own some cool products, and be entitled to the discount for owning the PDF (once it is in your Paizo account). Those who did the hard work of making an amazing Foundry experience will still be entitled to earn a little income from their endeavours.

Ed Reppert |

I would guess it's an issue on your end, since I had no problem putting this in my cart (not going to actually buy it, since I already did that once).

redeux |

Both here and the Abomination Vault page are showing unavailable when I'm trying to purchase them. Is this an issue on my end, or is something going on?
This product page is a discounted product for people who own the pdf already.
If you do not own the pdf then you need to buy the beginner box bundle.The same is true for abomination Vaults (you need to buy the bundle if you don't own the compilation pdf).
If you own the pdf and it still shows as unavailable then try clearing your browser cache and cookies, and if the issue persists then send support an email for assistance.

Tikael |

I've the Beginner Box PDF and the code for Foundry VTT. In Foundry VTT i can't find der "Warden Human" Heritage. Please help
Warden Human is a special heritage in the Beginner Box that is a bit weird in that it does not follow the normal guidelines for heritages. I'll double check and if we don't have it in the system currently I'll get it in for the next system update (~a few hours from this post unless we find some horrendous bug).

wardodtrn |
I own the beginners box for PF2e PDF, but it still says that the €15 product for Foundry VTT is unavailable.
I bought the beginners box PDF through humble bundle, does that cause any issues?
Same here. I can't go to checkout if I have this Code only version in my shopping cart. If I only have the bundle in my shopping cart, I can go to checkout.
I do own the Beginners Box PDF from a humble bundle. It is available in my account.

djZer0g |
1 person marked this as a favorite. |
It seems like with all the issues posted here specifically regarding the purchase of the FoundryVTT Code after purchasing the Humble Bundle that straightforward directions would be posted here by now.
Yes, I own the pdf and it's available in my digital content.
Yes, I've cleared browser cache / cookies.
Yes, I've emailed sales and customer service and gotten no response.

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Email customer service. They're probably a bit underwater right now because the sheer amount of new folks getting into the game recently and the age of the website, but that truly is the only way to reach them at this point.

djZer0g |
Add me to the list of those with the Starter Box PDF and the Foundry VTT module showing unavailable in the Paizo store.
What's the next move?
I reached out to FoundryVTT when I hadn't heard back.
Got prompt support from their end.They suggested I log out and try in a different browser.
So I did and it still showed as unavailable.
I decided to be helpful to the helpful and document what I was seeing step by step in my email response to foundryvtt.
Long story short, in this new browser, as I was documenting how it doesn't work, I proceeded all the way to checkout with the still Unavailable $15 dollar code, and this time it actually let me buy it, whereas the billing system kicked me out at the last minute the first time I tried that.
So just try again in a different browser even though it says unavailable.
I got the code instantly and entered in foundry and it's there.
Hopefully this helps others in this humble predicament.

LH2000 |
1 person marked this as a favorite. |
I think we can all agree that this website is horrible. For the love of God please replace this with Shopify or some system that works! In the remote hope this will help in some way, I've tried 2 different computers with both Safari and Firefox. Same Results...
Store:
Pathfinder Beginner Box
If I read it very very slowly like I can see that in the PDF section it shows that it's "In your digital assets". Which it is since I purchased this several days ago and downloaded it.
Store:
Pathfinder Beginner Box (Foundry VTT) CODE
Product is Unavailable: FVTT2106-CODE
Is it really or just a bug? It's in my shopping cart.
Shopping Cart:
Pathfinder Beginner Box (Foundry VTT) CODE
Unavailable ( Am I beating a dead horse here? A friend purchased this last week, It's digital content and not paper. If it's been discontinued then take it off the website eh?)
Checkout: 1..2..3.. Really?
1. Ok it's in there but also flagged Unavailable.
2. Payment method, OK remembered my card.
3. Looks OK. I click purchase. It asks for the code on my CC. OK.
Wow, it worked this time. I'm guessing the delay in my working thru the cart is what allowed it to work? So if you go slow, give each page 2 minutes, you can purchase Unavailable content.