Order 4799560 Content Inaccessible


Customer Service


On the 28th of March as part of my Starfinder Society Subscription I ordered S01E10 and S01E11. These products are not included in My Downloads. Furthermore, I cannot download them from the product description page. The tab shows "Downloads (1)" but there is no link below, only a blank template for "date last downloaded" etc.

The website recognizes that I have made this purchase, showing up in my order history and by notifying me in red text at the top of the product description page.

If there is anymore information you need I will be happy to provide it. Thank you in advance for your help.

-Dallis Q.

Paizo Employee Software Developer

Sorry for the inconvenience. We have applied a fix that should make your downloads visible, but please let me know if they are still missing.


Robert Brandenburg wrote:
Sorry for the inconvenience. We have applied a fix that should make your downloads visible, but please let me know if they are still missing.

Your fix has worked. Thank you for such swift action.

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