|gbonehead Owner - House of Books and Games LLC|
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Things around here are vastly different than they used to be, so it's hard to say for sure but I'm pretty darn certain the order reporting part of the software is busted.
Back in the day, the monthly threads would always say "this month's subscription orders are complete" or something similar, but now there's only an "estimated completion" during the initial post.
I would guess a person would run a report for the month's subscription orders, and when that report showed zero items outstanding, they'd post it was complete.
So, this results in the following conclusions:
1. For some reason the "end of shipping" post has gone by the wayside, which is a crying shame because it makes the next one a guess.
2. The "orders complete" report is broken. Or no longer exists. Or something :)
Again, with the loss of the "end of shipping" posts (at least I've been unable to find any for the past few months), it's hard to state that as a fact, but I have pretty strong evidence that if it does exist (and if anyone uses it) it's broken, since my subscriptions haven't shipped since last Spring (i.e. Spring 2022).
I'm not reporting this as a customer support issue because I still have a morbid curiosity what the heck is up - I'm reporting this as a software bug becuase I certainly hope there's a "orders complete" report that someone in CS is actually using, and if so it's broken :)