erik rissiek's page

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Sara Marie wrote:
erik rissiek wrote:

Hey, just wanted to check the status of this order. Thought it should have shipped by now, checked the board and realized my account was asking for a phone number attached to my address. Have since added the phone number but just wanted to make sure everything is squared away with this as it was still marked as "pending". Thanks for your time.

Erik

Not quite. Our system didn't update this order with your new card information and was still trying to use the expired card. I have reprocessed it and it is good to go.

thanks,
Sara Marie

thanks for straightening it out. got the message it is on its way.

Erik


Hey, just wanted to check the status of this order. Thought it should have shipped by now, checked the board and realized my account was asking for a phone number attached to my address. Have since added the phone number but just wanted to make sure everything is squared away with this as it was still marked as "pending". Thanks for your time.

Erik


Cosmo wrote:
erik rissiek wrote:


Thanks, havent gotten the email yet, but I was going to place a new order here, if I enter my new payment information that way will it work?

Yes it will!

After you've placed the new order, just let me know and I will change these other orders to have the same payment method.

Thanks,
cos

Got the email and updated my payment info for the old order, also bought some anime. Thanks for the help.

Erik


Cosmo wrote:
erik rissiek wrote:
Hey, I think I may have made a mistake when I placed this order. I set it to ship all the items at once but one of them is a preorder product, hence it wont ship until that book ships (i think). If thats the case can I get the preordered product split to another order and the other stuff shipped to me if its available? Thanks.

I split the preordered book off, however the payment method for this order expired last month, so I was unable to complete either order. You should have received an email with a link you can use to update/change the payment method. Once this has been done, please let me know and I will make sure that everything is finished correctly.

Thanks,
cos

Thanks, havent gotten the email yet, but I was going to place a new order here, if I enter my new payment information that way will it work?


Hey, I think I may have made a mistake when I placed this order. I set it to ship all the items at once but one of them is a preorder product, hence it wont ship until that book ships (i think). If thats the case can I get the preordered product split to another order and the other stuff shipped to me if its available? Thanks.


am still working on my wondrous item so cant really give away any details of it. I am focussing on the description of the item (less than 200 words is hard!) and trying to keep it fairly low powered, but thats about it. Had a great idea for a weapon that I wanted to submit, but of course thats not a wondrous item is it...