Apparently I made a boo boo. While making my order, I did not see the option to add the holiday17 coupon, and clicked purchase. Is it possible to retro-activate the holiday coupon code please. Thank you.
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Thanks Diego, you are the man.
Hey guys, a side cart was made for a list of items due to the Holiday coupon having an error. However, when I received my monthly subscription today none of the items that were on my side cart were included. Going through my account, it looks like there was another error as I don't see any of this items up for being shipped. Thanks for the help. Pathfinder,
Thank you Katina.
Hey guys and gals, I believe I made a mistake in my order. I wanted to use my Holiday coupon on the order, but was not given the option. I am not sure if this is because I put the order in my side cart to be shipped with my subscription, or if I made a mistake somewhere else. If possible could you assist in making the proper changes so I can apply the holiday coupon. Thanks. Thanks again for the help. Pathfinder,
Thanks Sharaya, you're amazing as ever. Keep up the wonderful work.
Hey guys and gals, Had an error on my part dealing with my payment method. My card was marked as stolen and I did not realize it. I have finally gotten the situation taken care of, and I believe I've corrected everything on Paizo's site under my account. I was hoping if someone could take a look at my account to ensure I am still a subscriber to everything, as well that my order is finally going to be processed so I am not missing out on anything. I've also one item in my side cart that hasn't shipped yet, but I need to speak to Will about that probably. Thanks as always for the help.
Thanks Sharaya, you're a miracle worker. Remind me to buy you a drink at PaizoCon :P
Hey guys and gals, Just curious as to why my order is still pending and that it wasn't completed and shipped with order 3501428. Thanks. Pathfinder,
Hey guys and gals, I finally went through my box from the order that was pending since August 2014. (Great job sending it out fast by the way) I got all of the Pathfinder Adventure Card Game Class decks I ordered, however, instead of the three Pathfinder Legends CDs (Fortress of the Stone Giants, Sins of the Saviors, and Spires of Xin-Shalast) I received decks for the Rise of the Runelords Adventure Card Game of the same names. Thanks for taking care of the issue, and please let me know how to go about getting your miss sent product back. Pathfinder,
Thanks Sharaya. I figured something weird happened. Appreciate your hardworking in getting it taken care of.
Hey guys and gals, I have an order (3254490) that's been pending since August 25th, 2014. I was under the impression this was due to some of the items being on preorder, however, to my knowledge all these items are now available for sale. Any help is appreciated in solving this issue. Thanks as always. Pathfinder,
Are you my doppelgänger? Are you my dopplgänger?
That is a beautiful tattoo.
E-mail has been sent. I apologize again for the poor quality of the photo. And thank you for your response and help.
Especially goblin juggalos :P Oh boy I think I just came up with the next art project for Wayne Reynolds heh
Hey guys, going through one of my packages (see above order number) and noticed that one of the miniatures (RR Lyrie Akenja 23 of 65 WZK70740-23) was broken from it's base. Out of the twenty figures that were in the box, this appears to be the only one to have sustained damage during shipping. Any assistance is appreciated. Able to send photo if needed. Also to whomever it is in the warehouse department who packed my package and used a red pen to mark on my order sheet and drew a smiley face...thanks you made my day. Keep up the great work. Pathfinder,
It gets even weirder when they wear the goblin masks.
Feel better Erik. Don't let those goblins keep you down.
I'm looking for the older version of the character sheets for the Adventure Card Game. I see they recently updated the look. If anyone still has access to the older version, and is able to send them to me I'd appreciate it. Thanks.
My current schedule. Subject to change. Friday, July 4
05:00 PM – 06:00 PM Evergreen Salon F Monster Design
*cries* aww Vic. You just burst my bubble :( But thank you for sharing that information with me. Either way, this is a great collector's item, and looks amazing.
No inconvenience. Just means I get to listen to the Pathfinder Legendary CDs earlier then I expected :P All is good.
Just tested a new order. Now that I know how to change the shipping, I'll take back my previous statement about the change to the ordering. It looks nicer, and once you figure out how to make necessary changes it's easy.
Thank you so much the help Sharaya. I have received an email stating the order has gone through. If you could attach it to my next upcoming shipment (I believe in June) I would appreciate it. I will also try the steps you presented to me on future orders, as I have not tried that nor did I know I could do such a thing. Thank you.
Every time I am attempting to click purchase I get the message that my card was declined. I've attempted two cards now, and got same message on both. I know that they both work as I have used them today and days previous, as well one was used for another Paizo order just a few days ago. Curious if anything can be done about this issue. At first I thought it might be my credit card, but as it didn't work with others of mine I doubt it's a block from the company. Also, question on the new order layout (which I have to say so far not liking), I don't see any place to add my order to be shipped with my normal subscription. This could be a problem, as I usually add items at random and then wait for them to all get shipped at once each month. Any help is greatly appreciated. Thank you.
Thanks. My order history does show I purchased, so I assume I'm all good then.
On December 2, 2013 I placed order #2920743 for 3 day PaizoCon 2014 Pass, and the banquet dinner. I am not showing anything under my etickets on my account. I know this was an issue a while ago, but having seen a post on someone having it listed on their account I am curious if there is a problem with my order. As I do not wish to miss out on the banquet or the con. Thanks in advance.
Hey guys just got my order in today. Having gone through the box three times I noticed I am missing item PZO9500-3 Pathfinder Roleplaying Game: Bonus Bestiary (OGL) Print Edition. Thanks.
Oh come on! I just put an almost 100 dollar order in yesterday *sighs*
Thanks Sara
Also while I may have your attention, when will the coupon code for the Holiday be given out this year?
Are the tickets for PaizoCon 2014 suppose to show up under my etickets? I currently show having nothing, though I've purchased my tickets for the con and the banquet. Maybe I'm mistaking, just want to be sure. Thanks all.
Wish I had known about this deal while at GenCon :( Missed out on the discount for Reta Bridesmaid.
Woot got my tickets! Now just need to find some roomies and get a plane ticket :P
Finally took the time to actually open my granit art, and let me just say WOW this is beautiful! I was even more amazed when I realized it came with a letter of authentication and that I have number 1 of 250! This is a great gift for any Paizo fan or collector.
lol. Thanks again Sara. Look forward to finally getting my hands on that order, if it doesn't kill my mailman's back first.
Update: I have received the email stating my order is shipping. Thank you.
Just curious if I can get a status update, as my order has been pending for 31 days now, and it's been 11 days since I was informed we're waiting on Pathfinder Munchkin to come into the warehouse. Thanks.
Well said! A round of applause for the Paizo Customer Service Team.
Erik, Thanks mate, I checked the email today and noticed the price change. I appreciate you taking the time to manually input that. Once I get over my heart attack over the cost of that shipment, I'll start jumping for joy. Keep up the hard work team! Kev P.S. Hey now don't forget that goblin boon :P
With the Great Golem sale going on I noticed a few items for sale are in my current pending order (2775647). I'm curious if I will be getting these at the newly listed price, or if I need to cancel that item and re-add it to get it at that price. I attempted to do the latter, but there seems to be an ongoing issue today with the website so was unable to do so (I believe tech team has already been informed of his issue). As this is quiet a bit of a savings, I'd hate to lose out on it. One example I know of in my order is the Goblin Plush Lick Toad Tribe that normally goes for 17.99 and is on Golem Sale for 13.49. Currently, I am unaware if there are other items in my order that are now on sale, as I am unable to check my pending order due to the current tech issue. If able to assist in any way with this query I'd greatly appreciate any help in saving me a few dollars, which I can then spend buying more Paizo stuff :P Thanks Again,
Thanks for the info Sara. I suppose I can wait a bit longer till that comes in. Just been curious. Give my thanks to the team.
Customer Service Team, Per the instructions of the great Dire Care Bear Manager Sarah Marie, I am informing you that the above order (2775647) is still pending since Oct 18, 2013.
Your fellow Paizonian,
aww poor lonely Feiro :(
Wow, I definitely want to know more about Mogda! What a great concept.
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