Good morning Customer Support Magicians,
I am not quite sure what is going on with my sidecart. In my account screen it is showing two copies of Pathfinder Battles: Iconic Heroes Set #6. It should be (I think) showing one copy of Pathfinder Battles: Iconic Heroes Set #4, one copy of Pathfinder Battles: Iconic Heroes Set #5 and one copy of Pathfinder Battles: Iconic Heroes Set #6.
There is an order still showing for #4 and # 5, but it says pending and neither are in my sidecart.
I am not quite sure what happened. I hadn't really looked at it since I updated to add #6 to my sidecart.
Thanks in advance for your help!
I'd like to be able to do this for two reasons:
1) I would like to know which ones are "official" Paizo releases. For example, is this one http://www.drivethrucards.com/product/148979/Pathfinder-Adventure-Card-Guil d-Season-of-the-Shackles-Complete-Set?src=hottest_in_print from Paizo or fan-made?
2) When I find two or three I like and find they are all from the same creator, it would be nice to be able to search for other cards by that creator.
When Skull & Shackles first came out, we were able to skip the base set on our subscription and get the promos from the add-on decks. However, it involved a manual process with customer service, and there was some discussion of having a cleaner, possibly automated process for doing the same with Wrath of the Righteous.
Has anyone seen this option yet? Any news from Paizo about being able to do this again? This saved me quite a bit on shipping the last time, which quickly went to class decks. I would hope to be able to avoid those burdensome costs again if possible.
First question: My subscription estimated shipping is still showing two base sets for PACG. I should not be getting base sets for PACG, only the add-on deck and deck 2 (and all of the promos). This is showing correct on the subscription section, I just want to make sure there will not be an authorization charge on my credit card for $150 on September 9th.
Second question: I bought a gift certificate and redeemed it for store credit to cover my August/ September shipments for PACG and have it set to use store credit. Should there even be a credit card authorization done if I have enough available store credit?
I just received email notice that #3208582 was shipping. This is an order for Game Trade Magazine #165. I show this in my account as order #3203117. Order #3203117 is with my sidecart and should ship with my subscription to save on shipping costs.
I replied to the shipping email as well, but I wanted to post here as I would rather my card not be charged for this shipment and I know it takes a while to get credits put back on a card.
I also have a pending email titled "Order issues Subscription (3208865) and others (3208503, 3203117)" with issues with those orders and some questions. One of the questions is whether or not it is better to use email or the forums for communications.
Should I repost that email on the forums as well?