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Long story short, more than a week ago I tried switching to a Starfinder Adventure subscription, then tried getting customer service to switch the current adventure in the pending order to the subscription.
Well they made a mess of things, cancelled the current adventure in my order and spawned not one, but two separate orders for Red Shift Rally and the Kobold King Hardcover, while leaving the current bigger order in limbo.
I've been trying to reach customer service department for EIGHT DAYS and have heard absolutely nothing. I've tried responding to the original email chain, and I've tried starting a new email chain, all to no avail.
Well, you're not getting any more of my money if you're going to ignore me.
So far my only recourse is to change the expiration date on my payment method, hopefully that's enough.