Seriously don’t be rude, they are doing their best.Good Morning! I am awake and have notified the webstore team the this product did not go live at midnight as it should have. Thanks for your patience and patronage.Still waiting..........Laughable that you find, "Still waiting....." rude. As for their performance, I would hope "Their Best" is better than this. This is in line with the efficiency of the US Government. Not a good business model.