We’re excited to share the launch of the new Paizo Store and cover some of the more significant changes visitors can expect. After more than two years of dedicated work across multiple teams, we’re finally ready to open the doors and show you what we’ve been building.
This redesign is more than just a fresh coat of paint; it’s a major upgrade to how you browse, shop, and interact with everything Paizo. While we’ve spent a lot of time testing and refining, we know that in any major initiative such as this one, there will always be new bugs hiding in wait for adventuring parties to stumble upon. That’s where you come in!
We will have three forum threads set up to help us slay these bugs as swiftly as possible:
- Known Issues (read-only; where Paizo will keep you up-to-date on the current issues and what we’re doing to fix them),
- Bug Reports (where you can report any issues you find), and
- Suggestions and Feature Requests (new functionality you would like to see).
Alt Text Enhancements: Paizo’s creative and sales teams wrote new alt text for all of Paizo’s Pathfinder and Starfinder products. You can see the alt text when you hover over an image on a desktop PC, and it will be read on screen readers for the visually impaired.
Your Paizo Account
With the launch of the new Paizo Store, there are now two separate login portals for your Paizo experience. Here’s how they work:
New Paizo Store: Select the “Forgot Password” option the first time you log in, and make sure to check your junk/spam folder for the email containing the link. If you don’t get a reset link, create a new account for the store. Anyone who has purchased something from the Paizo Store since 2020 should have an account.
Forums/Organized Play: You can continue posting on the forums and reporting organized play sessions on the legacy portal; this isn’t going away with the new store. Access to your legacy digital purchases is available on the Legacy My Account page, located at the top right of the Paizo.com homepage.
Preorders & Payment Methods
With the new Paizo Store, preordering your favorite Pathfinder and Starfinder products is simpler than ever!
You’ll be able to place a preorder once a product arrives at our warehouse, which typically occurs roughly 6 weeks before the street date.
Here’s how it works:
Non-subscribers: You’ll pay at the time of purchase, and your preorder will ship after subscriber orders have gone out.
Subscribers: If you add the item to your next subscription shipment, you’ll be charged when that subscription is processed, just like always!
Payment methods for the Paizo Store now include:
Credit Cards: American Express, Aura (Mastercard only), Diners Club, Discover, Hipercard, JCB, Maestro, Mastercard, RuPay (Discover or JCB only), UnionPay, Visa
Digital Wallets: Apple Pay, Google Pay, PayPal, Venmo
Online Bank Transfers: US Bank Accounts
Coming Soon: iDEAL, Klarna/Sofort, RuPay
You can also add vouchers and gift certificates during checkout. To redeem a Humble Bundle code, use the Redeem a Code option at the bottom of the page.
Paizo Plus & Reviews
All your purchases from the last 12 months have been used to calculate your reward tier. Thank you for your support! You can find your Order History from 2020 to present by clicking Your Account on the top right of the screen, selecting Account, and then clicking on Orders. For more information on Paizo Plus, read the Introducing Paizo Plus blog. If you spot a problem with your account, please contact Customer Service.
Changes: Great news! You no longer need to purchase a product to write a review! Share your thoughts and experiences with the community to earn up to 5 gold per week. We’ll keep an eye on this cap and adjust as needed based on how many adventurers are submitting reviews.
New Subscriptions
We’re excited to introduce several new subscription lines, giving you the flexibility to subscribe only to the products you love and in the print format you prefer. With these new options, you can now subscribe to almost everything Paizo produces. Even better, all releases ship on the first Wednesday of each month, helping you save on shipping costs!
- Paizo Fiction: The first hardcover novel for this line will be Operation Hellmouth by Chris A. Jackson.
- Paizo Games: This line delivers brand-new games developed by Paizo, such as Monster Match! The first product in this line will be Spellfinder by Joe Pasini.
- Pathfinder Battles: The pandemic and resulting supply chain disruption shook up the product mix for our Pathfinder Battles line, but we’re now getting back on track! These new subscriptions are intended to give you the most flexibility when choosing your loot. Discounts listed only apply to your subscription order and don’t stack with other discounts.
- Pathfinder Battles Booster: A single booster pack of pre-painted miniatures from WizKids with a 20% discount. First release: Pathfinder Battles: Planar Perils.
- Pathfinder Battles Brick: WizKids has standardized a 10-count booster brick for upcoming releases. Subscribing to this product provides a 25% discount, and the first release is Pathfinder Battles: Planar Perils Brick 10 ct. Booster Brick.
- Pathfinder Battles Case: This is our current subscription and retains its 30% discount. If you are an existing Pathfinder Battles subscriber, this is the same subscription you’ve always had. The upcoming release is Pathfinder Battles: Planar Perils Case.
- Pathfinder Battles Epic Monsters: These massive prepainted figures represent some of the most powerful and terrifying creatures in the Pathfinder game. The first release in this line is Pathfinder Battles: Diabolic Dragon Boxed Miniature.
- Pathfinder Sketch Edition Rulebooks: Due to popular demand, sketch editions of rulebooks are now available as subscriptions! First release: Dark Archive (Remastered) Sketch Edition.
- Starfinder Pocket Edition Rulebooks: The first release in this line will be the GM Core Pocket Edition. This product ships in one week, so act quickly if you want to start your subscription here!
- Starfinder Retail Edition Rulebooks: The first release in this line is the stunning Galactic Ancestries.
Notes for Subscribers
Current Subscribers: Your active subscriptions have been transferred to the new store. Please verify that your subscriptions are using the correct shipping address and payment method via your Subscription Manager. Don’t forget you can now skip a book or cancel your subscription directly from this page!
Add to Next: Subscribed? You’ll see a new option on product pages that allows you to add this product to your next subscription order to save on shipping. This option is not available for digital releases, such as PDFs.
Changes: Subscriptions now begin with the next release in a series, not the current one. We’ve submitted a request to our subscription partner, Ordergroove, to add the ability to start with a current release in the future.
For more details, check out our Subscriptions at the New Paizo Store blog.
Library
All digital products purchased from 2020 onward are now in your new Library, showing your latest products first. Earlier products can be found in your legacy Digital Content. We’re working to bring all your past downloads into the new Library, but this will take a little more time.
Downloading Your Products
To download:
- Check the boxes next to the products you want.
- Click the Action dropdown menu and select “Download Selected.”
- Click Apply (we’ll remove this step soon for an even smoother experience).
If a product has multiple formats, you’ll see it listed multiple times, one entry for each format (for example, chapter-by-chapter versus a single file). We’re looking into ways to make this process even better in the months ahead!
Free products are no longer part of your Library or the Paizo Store. Instead, you’ll find free downloads on the same pages as their products. For instance, you’ll find Player’s Guides and official PFS/SFS sanctioning documents on the Adventure Path page they belong to.
Third-Party Products
Third-party products from other publishers aren’t currently visible on the website. However, if you have previously purchased these items, they’re still available in your Library or through your legacy digital content. We plan to update and re-add some of the existing catalog to allow for new purchases as soon as possible, with a primary focus on partner products that use the Paizo Compatibility logo.
We appreciate everyone's patience and support as we’ve worked to make the new store a reality, and hope everyone enjoys their journey across the new site. We’ll be here making improvements and adding fun new ways to earn gold while you explore!