Diego Valdez Customer Service Representative |
Sam Phelan Customer Service Representative |
Hello Dhampir984,
I can see that order 5295521 is ready to ship out when you are. Is this the order you'd like to go out now?
I can reinstate your suspended subscription and move the generated items for August into your sidecart. This will have them generate with your next months subscription items. Is this okay?
Thank you!
Dhampir984 |
Hello Dhampir984,
I can see that order 5295521 is ready to ship out when you are. Is this the order you'd like to go out now?
I can reinstate your suspended subscription and move the generated items for August into your sidecart. This will have them generate with your next months subscription items. Is this okay?
Thank you!
Hey Sam and Diego, yes, order 5295521 can be shipped and the rest can be in the sidecart for a bit while I keep organizing the finances.
Diego Valdez Customer Service Representative |
Dhampir984 |
Hello Dhampir984,
Looks like we both responded to you at the same time! I unsuspended the older order yesterday and it should be on its way soon. This months items are in your sidecart and will ship out with next months order.
It's all good, extra service can't hurt. :) The items in the sidecart can be shipped out now. I think we're good for awhile now. Thanks for your help and patience.
Diego Valdez Customer Service Representative |
Hello Dhampir984,
Thank you for the update. We plan to run the September authorization soon. Did you want me to leave the items in your sidecart to ship with that? It may make the shipping a little cheaper. Otherwise I can move them out of your sidecart right away so they can get underway. Let me know what you prefer.
Dhampir984 |
Hello Dhampir984,
Thank you for the update. We plan to run the September authorization soon. Did you want me to leave the items in your sidecart to ship with that? It may make the shipping a little cheaper. Otherwise I can move them out of your sidecart right away so they can get underway. Let me know what you prefer.
Hey Diego, move them out now so they go first, then the September can go when it goes. Thanks!
Sam Phelan Customer Service Representative |