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Hi,
The two orders are pending and have been approved against my existing payment method. However, that card has been cancelled wince the orders were authorised owing to being compromised. Can the authorisations be transferred to the new payment method I have created today? I have tried through my preferences but as tey’ve alrady been authorised, I can’t change them.
Hello Paul,
I still see the old payment method on the order. I have switched it to the new payment method and you will be receiving updated email confirmations reflecting this. I still see the old payment method on your subscriptions as well, do you need me to switch that also?
Hello Paul,
I have attached the card to your subscriptions. You should be able to see it on your My Subscriptions page now.