Order 4743832 and Order 4533250


Customer Service


please double check that order 4743832 will be shipped with Order 4533250, I placed the one after my subscription notification.
shipping and handling may need recalculation.

Paizo Employee Customer Service Representative

Hello DropBearHunter,

Thanks for letting us know! Order #4743832 has been combined into your subscription order #3533250. I'll be sending you an updated confirmation email in a moment, but I believe your order may be affected by a current issue we're having with calculating international shipment costs. I've let our tech team know, so hopefully we'll have more info soon. Please let me know if there are any further questions or concerns that you may have in the meantime.

Thanks!
-Katina


Katina Davis wrote:

Hello DropBearHunter,

Thanks for letting us know! Order #4743832 has been combined into your subscription order #3533250. I'll be sending you an updated confirmation email in a moment, but I believe your order may be affected by a current issue we're having with calculating international shipment costs. I've let our tech team know, so hopefully we'll have more info soon. Please let me know if there are any further questions or concerns that you may have in the meantime.

Thanks!
-Katina

thanks and no worries. the subscription is not due to ship till may, should be plenty time to fix.

oh, and I would totally not mind of the case could be send separately from the incentive and the singles, that should drop the small stuff below customs threshold.


hi Karina, I did not receive a change notification
but got the „package ready“ mail for the case today.
team tech may need to check in.


and justnow the Hydra was confirmed,
please put the small stuff in the sidecart.

and if the shipping cost has been recalculated please send me a new invoice.
it looked much more than last time and I have to pay tax for that as well.

Customer Service Representative

Hello DropBearHunter,

The small items have been moved into your sidecart. So they will ship out along with your next subscription order.


thanks,

what about a new invoice mail?
my card was billed at 345$ even if that is only the case without the incentive shipping costs got much cheaper than my first notification mail.
I‘ll be billed GST and customs fee for shipping.

Customer Service Representative

I'll send you an order confirmation email. Otherwise, you should be able to see your order details by clicking into the order through the Order History page.


looks great, thanks

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