Order #4748020


Customer Service


Got my shipping Email today. Logged into my account and did the download of the PDFs. The AP downloaded fine, but the Interactive Maps are only showing 1 page. I tried both "single file" and "by chapter". Both times, the Interactive maps only show 1 page (the cover page). Any suggestions?


FYI - I tried it again today and get the same problem. I download the file, but when I open the PDF of the interactive maps - it only has 1 page (the cover page). All the other PDFs open fine.

Paizo Employee Customer Service Representative

Hi DM Swan,

Thank you for letting us know about this! We've notified the folks in charge of our PDFs, and hopefully there will be a resolution for this soon. Once the issue has been fixed, you should just be able to re-downlaod the file. Please don't hesitate to ask if there are any questions or concerns that we can assist with in the meantime.

Thanks!
-Katina


FYI - I tried it again today (both in Chrome and Microsoft Edge). I'm still only getting Page 1 of the Interactive Maps when I unzip and open the pdf. I'm using "7-Zip" to unzip the file, which has always worked in the past.

Customer Service Representative

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The problem with the map file has been reported. We do not currently have an estimate for when it will be fixed. Sorry for any inconvenience in the meantime!


Pathfinder Adventure Path, Lost Omens, Starfinder Adventure Path Subscriber

Sharaya, I also suffer from this malady. Good to hear an update on it. When it does get resolved, will you guys shoot us an e-mail or will it be posted to the site? Thanks again for the info


Any update on the Interactive Maps pdf download issue? It has been 2 weeks now and I haven't heard if there is any ETA on a resolution. Thanks.

Paizo Employee Customer Service Representative

Unfortunately, I don't have an update at this time, and the person who is in charge of our PDFs is out of the office until Wednesday of next week. We will be providing updates as soon as we are able. Thanks for your patience!


Still waiting patiently, and I don't need the PDF any time soon. But just wanted to check to see if there is any resolution estimate to the PDF issue.

FYI - When I click on the download link, I get this error: "The requested URL /download/136495/v5748aid7xhh0/v5748a8i4r94k/PathfinderAdventurePath128Song birdScionSaboteurWarForTheCrown2Of6PDF-SingleFile.zip was not found on this server." I am able to download by clicking the "Problems downloading this file?" link. But the Interactive Maps are still only 1 page.

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