Order 4571134


Customer Service


Greetings

With this order there was plans to play the first scenario in it, as it is a PDF that from earlier experience usually goes fairly fast from purchase to download.
It was purchased before or during the start of some maintenance on the side, the download list was not working properly at that time either.
And have been on pending ever since.

An order that was on pending(already before the purchase) that has shipped from you already have been confirmed afterwards(between ordering the PDF and now).

Can it be fixed so the PDF is downloadable, we played something else that day, but we want to continue the adventure path season too.

Best Regards
Kim Atle

Customer Service Representative

Hi Kim,

Thanks for letting us know. It looks like this is part of a bug that has been reported to the tech team.

I've moved the "pending" PDF to a new order and submitted it for you. You should get an order confirmation email for that.

If we can help with anything else, please let us know.

Thanks!
~Sharaya

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