We've received our additional inventory of Dead Suns #1!
If you had subscribed to the Starfinder Adventure Path with a backordered copy of Starfinder Adventure Path Dead Suns #1 and then ordered the PDF separately, you may be seeing your volume shipping soon!
To help process your PDF store credit refund as quickly as possible, please review the following steps:
~After you get the shipping confirmation email for the order that includes your subscription copy of Dead Suns #1, reply to that shipping confirmation email.
~Include a line with something to the effect of: “Please refund the separate PDF purchase in order #XXXXXXX.” (You can find your order number in your Order History).
Customer service will process your refund as store credit as soon as we are able. Please note, we are still experiencing a backlog of emails so it may take us a bit to process your request. Thank you for your patience!
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The original post about this issue is provided below, in case you would like a reminder or more information about what this is about:
Hello, quick update for anyone who has NOT signed up for a Starfinder Adventure Path subscription and is thinking about it: PZO7201 Incident at Absalom Station (Dead Suns 1 of 6) is going to be moving from Preorder to Backorder on paizo.com.If you subscribe to the Starfinder Adventure Path before Dead Suns #2 subscription order creation date, Estimated Sept, 28th, and you would like to receive Dead Suns #1 as part of your subscription, you can email customer service and we will add a backordered subscription copy to ship with the first subscription shipment after the product is available.
Realistically, this means that if you choose to subscribe with #2 and get a backordered copy of #1, your copy of #1 may not end up shipping for several months.
Because the free subscription PDF is tied to your subscription product fulfilled in our system, this means you would also not get your free PDF right away.
If you choose to purchase the PDF of #1 when it releases for sale on or after August 17th, you may request a refund in store credit when your backordered physical copy has been processed for shipping.**This refund is only available to be processed as store credit, for individuals who:
- subscribe to the Starfinder Adventure Path line beginning with AP#2
- opt in (by contacting customer service) to waiting for a backordered subscription copy of SF AP #1 before Sept 28th, 2017
- have purchased a PDF version of SF AP#1
- contact us to request a refund at or after their order containing AP#1 is processed for shipping.
If you choose to purchase AP#1 from a retailer other than paizo.com we cannot make that part of your subscription. You will need to purchase the PDF separately.