Sidecart Issue


Customer Service


I have an order in my sidecart, buthe I think it should be processed by now. Can someone let me know?

Customer Service Representative

Hello ShingenX,

The item in your sidecart has a release date of October 5. It didn't go into the order because it is still listed as pre order. I have moved it into your order. That means that your sub order will not ship before October 5 (it could have shipped as late as Friday of next week even without moving the item though), and may take longer if item takes longer than expected to arrive from the supplier. You will be receiving an updated email confirmation reflecting that change.

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