Orders not displaying correct Promotions


Website Feedback


I've noticed this for some time and never really got around to saying anything, but the issue is straightforward on Order 4510461 (my PFS/SFS subscription order for September).

My "pending" email calculates my discount correctly (20% off PFS as a subscriber and the SFS scenario is granted free as a SF Superscriber). However, under promotions, it lists Paizo advantage twice, which obviously don't come into play and the subscriber perks aren't spelled out at all.

It's been like that for ages, so perhaps it doesn't matter, but I figured I'd point it out in case the spawning emails are getting revamped with the other stuff.

Customer Service Representative

Hi Steve,

I think the system displays discounts that are active on the account and could be applicable, but only actually applies them based on what the order is eligible for.

However, I am moving this to Website Feedback in case the tech team has any more information/insight on this.

Thanks!
~Sharaya


Whoops. That's where I meant to post it.

Thanks, Sharaya. :)

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