Diego Valdez Customer Service Representative |
Hello Salazar,
I have moved the items to your sidecart. The issue is due to your subscriptions not having a payment method attached to them. When you were trying to submit the order it was not seeing a payment method and was not letting the order go through. I see 2 payment methods on your account and I can attach one to your subscriptions so it doesn't cause a problem in August, but I will need to know which one. You can let me know which by emailing customer.service@paizo.com or giving us a call at 425-250-0800 between 10am and 5pm pacific time, Monday through Friday. You should also be able to attach it yourself if you prefer on your My Subscriptions page.
Salazar |
Hello Salazar,
I have moved the items to your sidecart. The issue is due to your subscriptions not having a payment method attached to them. When you were trying to submit the order it was not seeing a payment method and was not letting the order go through. I see 2 payment methods on your account and I can attach one to your subscriptions so it doesn't cause a problem in August, but I will need to know which one. You can let me know which by emailing customer.service@paizo.com or giving us a call at 425-250-0800 between 10am and 5pm pacific time, Monday through Friday. You should also be able to attach it yourself if you prefer on your My Subscriptions page.
I've removed a card so you can attach the one that is still there.
Diego Valdez Customer Service Representative |