Hrist Valkyr |
Hello,
I am looking to order 5 Starfinder products but when I go to purchase them it says they will all ship separately even though they have the same release month. After I order them can I request that they all be held and shipped together? Or am I going to be stuck getting them one at a time and paying the extra shipping?
Thanks in advance.
Diego Valdez Customer Service Representative |
Hello Hrist,
Our system is set up to separate items that are pre ordered or backordered into separate 'child orders' so they don't hold up the rest of the order. This is currently having an issue with Starfinder pre orders. So instead of putting all the August items in a single child order, and all the September items in a separate child order, and so on it is putting all the items into their own individual child orders. Once the order is submitted let us know and we can merge them all in to one order (if we merge them in your cart the system is just going to separate them again when you submit the order).
Diego Valdez Customer Service Representative |
Hrist Valkyr |
Hello,
I just saw the advertisement for the Limited Edition Starfinder Core book. Can I change my order from the basic one to that one? It was included in with the other items in Order 4380281.
Thanks!
Diego Valdez Customer Service Representative |
Diego Valdez Customer Service Representative |