double billed question here


Customer Service


on my side cart from the other day not todays new purchus it shows i bought two heaven unleashed can you remove one from my side cart i could of swore i only put one and just another question this side cart and the one i bought today will that be able to shipped with thi smonths subsription?
Pathfinder Roleplaying Game: Bestiary 5 (OGL) Non-Mint
Pathfinder Adventure Path #99: Dance of the Damned (Hell's Rebels 3 of 6) (PFRPG) Non-Mint
Pathfinder Campaign Setting: Lands of the Linnorm Kings (PFRPG) Non-Mint
Pathfinder Campaign Setting: Mythical Monsters Revisited (PFRPG) Non-Mint
Pathfinder Campaign Setting: Heaven Unleashed (PFRPG) Non-Mint
Pathfinder Campaign Setting: Heaven Unleashed (PFRPG) Non-Mint
Pathfinder Companion: Legacy of Fire Player's Guide (OGL) Non-Mint
Pathfinder Player Companion: Faiths of Purity (PFRPG) Non-Mint
Pathfinder Player Companion: Demon Hunter's Handbook (PFRPG) Non-Mint
Pathfinder Module: Feast of Ravenmoor (PFRPG) Non-Mint
Pathfinder Adventure Path #101: The Kintargo Contract (Hell's Rebels 5 of 6) (PFRPG) Non-Mint

Customer Service Representative

Hi Chris,

I have cancelled the 2nd Heaven Unleashed book from your sidecart.

And yes, the other items that you added to your sidecart should get added to your April subscription order.

Thanks!
~Sharaya


when do u think the last cut off date is for me to be able to fit in for the order to be shipped off for this month?

Customer Service Representative

We will start generating April subscription orders today (don't sure exactly what time). I would recommend adding items as soon as possible.

If you want to combine items after your order has been generated for this month (and you get the order confirmation email for it), make sure you change the shipping options to combine items directly with that order, instead of sending them to the sidecart.

If you use that option, I recommend having it done by Monday, since we will start shipping on Monday.


miss sharaya Order 4273132 still has two heavens leashed in my order or will it be taken off when it mails?

Customer Service Representative

Hello Chris,

The extra copy has been cancelled. You should be receiving an updated email confirmation reflecting that change.

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